Nataliah Gibson
Kingston
Summary
Dynamic Brand Advocate at Sagility with a proven track record in enhancing customer satisfaction through critical thinking and analytical skills. Expertly resolved complex issues and fostered strong relationships, delivering tailored solutions that significantly improved client experiences. Committed to excellence and attention to detail in every interaction.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Brand Advocate
Sagility
Kingston , Jamaica
07.2024 - Current
Efficiently assisted customers with inquiries and resolved issues to enhance satisfaction.
- Collaborated with departments to address complex problems and deliver tailored solutions.
- Provided accurate information about products and services in response to customer inquiries.
- Cultivated strong relationships through personalized assistance and dedicated support.
Education
High School Diploma -
Jose Marti Techncal High School
Spanish Town, Jamaica 06-2024
High School Diploma -
St. Hugh's Hgh School
Cross Roads Jamaica06-2022
Skills
- Critical thinking and analysis
- Attention to detail
- Analytical skills
- Conflict resolution
Certification
- Received 8 CAPE subjects between grades I and IV
- Receved 4 CSEC subjects between grade 1 - 3 ncludng English Language
Timeline
Brand Advocate
Sagility
07.2024 - Current
High School Diploma -
Jose Marti Techncal High School
High School Diploma -
St. Hugh's Hgh School
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