I am a proactive, responsible individual with a logical problem-solving approach, attention to detail, enthusiasm for learning, and a drive to overcome challenges.
Overview
1
1
year of professional experience
Work History
Brand Advocate
Sagility
Kingston, St. Andrew
07.2024 - Current
Strengthened branding initiatives by coordinating annual events to maximize outreach.
Coordinated with external vendors to ensure timely delivery of materials for promotional activities.
Assisted in creating comprehensive reports on marketing performance metrics for management review.
Developed and maintained close working relationships with members of press.
Analyzed customer feedback data from various sources to improve customer experience with the brand.
Transcriber/Typist
Entered data into computer systems accurately and quickly.
Organized files according to established procedures.
Typed finished documents from rough drafts and dictation.
Revised documents to improve information accuracy, diction and formatting.
Proofread documents and corrected errors in grammar, spelling and punctuation.
Customer service/Receptionist
Coordinated with other departments to ensure that all customer requests were fulfilled promptly.
Utilized job-related software to prepare change of address records and issue service discontinuance orders.
Ensured compliance with all applicable laws, regulations, and policies related to customer service operations.
Verified accuracy of invoices before submitting for payment processing.
Education
Pre UWI -
TAYLOR HALL
01.2022
High School -
EXCELSIOR HIGH SCHOOL
01.2021
Associate Degree in Business Management - Business Studies
Portmore Community College
Portmore
Skills
Office Administration
English Language
Social Studies
Electronic Document Preparation
Student Counselor
Peer Educator
Team Player
Critical Thinking
Self Management
Problem-Solving
Positive Attitude
Leadership Skills
Strong Communication
Accomplishments
Student Counselor
Peer Educator
Timeline
Brand Advocate
Sagility
07.2024 - Current
Transcriber/Typist
Customer service/Receptionist
Pre UWI -
TAYLOR HALL
High School -
EXCELSIOR HIGH SCHOOL
Associate Degree in Business Management - Business Studies