Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Priya Cameron

Kingston,St. Andrew

Summary

Proactive and results-oriented professional with experience at Sagility, adept in complaint handling and culinary techniques. Excelled in customer consulting, enhancing retention rates through exceptional service and support. Demonstrated proficiency in Microsoft Office Suite and a commitment to continuous learning and improvement. Achieved consistent customer satisfaction by leveraging both hard and soft skills in dynamic environments.

Overview

2
2
years of professional experience

Work History

Brand Advocate

Sagility
10.2024 - Current
  • Responded to customer requests for products, services, and company information.
  • Met customer call guidelines for service levels, handle time and productivity.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Educated customers about billing, payment processing and support policies and procedures.
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs.
  • Followed-through on all critical inter-departmental escalations to increase customer retention rates.

Trainee

Uncorked Restaurant Jamaica
08.2023 - 08.2023
  • Kept kitchen clean and organized by performing daily maintenance tasks.
  • Prepared and served various food items in fast-paced environment.
  • Followed strict standards for food handling and safety, minimizing risks to customers.
  • Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
  • Maintained food safety and sanitation standards.
  • Worked closely with kitchen team to meet high demand with delicious, on-recipe foods.

Trainee

Terra Nova All Suite Hotel Jamaica
04.2023 - 04.2023
  • Attended training courses to build understanding of culinary techniques.
  • Learned new culinary best practices quickly.
  • Assisted customers under supervision to provide exceptional customer service.

Education

High School Diploma -

The Queens School
Kingston, Jamaica
06-2022

Skills

  • Microsoft Office Suite
  • Document Control
  • Complaint handling
  • Customer Consulting
  • Culinary Techniques
  • Recipe Development

Interests

  • Psychology
  • Cosmetology
  • Social Ethics
  • Reading
  • Cooking
  • Music

Timeline

Brand Advocate

Sagility
10.2024 - Current

Trainee

Uncorked Restaurant Jamaica
08.2023 - 08.2023

Trainee

Terra Nova All Suite Hotel Jamaica
04.2023 - 04.2023

High School Diploma -

The Queens School
Priya Cameron