Summary
Overview
Work History
Education
Skills
Timeline
Generic

ZIDANE GALLOWAY

Haughton Court Kingsvale Dias P.O Hanover

Summary

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OBJECTIVE

To seek employment within an environment that will challenge me further; while allowing me to contribute to the continued growth and success of the organization. In addition, to obtain a position within the company that promotes quality products and services and provides with the opportunity to meet and exceed assigned goals.

Overview

7
7
years of professional experience

Work History

Collection Agent

Teleperformance | 11/2016 - 11/2023
11.2016 - 11.2023
  • Contacting debtors by telephone to enact and negotiate debt
    recovery.
  • Preventing repeated payment delinquency by negotiating
    manageable debt payments.
  • Negotiating settlements to receive payment on certain
    percentage of debt.
  • Keeping hard copy and electronic records of all communications, payment plans agreed to and amounts paid.

Front Desk & Laundry Attendant

Super 8 |
10.2022 - 12.2022
  • Greeted and welcomed guests in sincere, friendly manner,
    checked them in on arrival and out on departure.
  • Anticipated and addressed guests' needs, and resolved their
    problems and complaints.
  • Sorted, washed, dried, pressed and folded clothing and other
    textile items.
  • Washed items with commercial laundry equipment, following
    proper sanitization protocols

Kitchen (Fryer, Grill, Pizza and Window)

Smoke Mountain Brewery |
10.2022 - 12.2022
  • Prepared food items according to menu or recipe guidelines,
    such as measuring ingredients or cutting vegetables.
  • Maintained clean work environment and ensured that food
    preparation areas were stocked with all necessary supplies.
  • Maintained clean, safe environment by adhering to sanitation and safety requirements.
  • Prepared and cooked food according to customer orders, such as
    burgers, fries or sandwiches.

Dish Washer

Apple Wood |
10.2022 - 11.2022
  • Kept kitchen clean, hazard-free and sanitary by conducting regular deep cleans.
  • Assisted in unloading and packing kitchen deliveries into correct storage units when required.
  • Placed kitchen utensils, plates and other washed items into correct places once cleaned and dried.
  • Operated dishwashers to clean glassware, cutlery, plates while following company best practices.

Education

Some College (No Degree) -

Heart College of Innovation & Technology 2015-2016

Rusea’s High School (2010 - 2015)

Esher Primary School (2004 - 2010)

Skills

  • Communication skills
  • Time management
  • Problem solving
  • Organizational skills
  • Customer Service
  • Interpersonal skills

Timeline

Front Desk & Laundry Attendant

Super 8 |
10.2022 - 12.2022

Kitchen (Fryer, Grill, Pizza and Window)

Smoke Mountain Brewery |
10.2022 - 12.2022

Dish Washer

Apple Wood |
10.2022 - 11.2022

Collection Agent

Teleperformance | 11/2016 - 11/2023
11.2016 - 11.2023

Some College (No Degree) -

Heart College of Innovation & Technology 2015-2016

Rusea’s High School (2010 - 2015)

Esher Primary School (2004 - 2010)
ZIDANE GALLOWAY