TRISANN DUMAY
Kingston,01
Summary
Methodical Accountant known for high productivity and efficient task completion. Specialized in financial reconciliation, ledger maintenance, and accounts payable/receivable management. Excel at communication, problem-solving, and adaptability, ensuring seamless financial operations.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Onboarding Specialist/Bookkeeper
Decypher Financials
08.2024 - Current
- Lead the onboarding process for new clients by gathering necessary documents, setting up accounts, and ensuring seamless integration into our system
- Set up clients in accounting software (QuickBooks online) and ensure proper configuration of their financial records
- Process and categorize financial transactions for clients for the year, ensuring all data is correctly entered into the system
- Generate financial statements, reports, and tax-related documents as needed
Property Management Accountant
Rhino Property Management
01.2024 - 01.2025
- AR & AP management
- Reconciling credit cards & bank accounts in Quickbooks
- Monthly reconciliations bank accounts in Appofolio
- Prepare monthly statements for owners
- Monthly review of owner's financial performance
- Reconciling vendor accounts
- Utility management, ensuring all utility for all properties are paid on time
- Off boarding clients - retrieving final bills from utility companies, prepare disposition letters, send final check or request balance due payment after security deposit
- Onboarding owners; setup utilities for property, ensure all accounting information is updated for new owners
- Off boarding owners
- Reviewing and updating financials to send final statement / payment
- Complete the collections for owners & tenants & communicate to external collections agency
Operations/Accounting Associate
Stacking and Warehouse Solutions
12.2022 - 12.2023
- Prepare bank reconciliations for the two main accounts
- Prepare final accounts for monthly review
- Responsible for all aspects of accounts Payables including posting transactions, preparing cheques, and online payments, account reconciliations
- Generate invoices using data gathered from operators
- Communicate with operators about the daily schedule of jobs
- Accounts payables and account receivables maintenance
- Processed accounts payable and accounts receivable, including invoicing & payment processing
- Review with management policies and procures to be implemented
- Maintain Petty cash register
- MS Office (Word, Outlook, Excel)
- Develop strong relationships with customer service, connecting with key business executives
- Office management with client queries resolved on a timing basis
- Maintain Customer relationship building
- Excellent interpersonal skills, problem solver attitude
Cloud Accountant
01.2022 - 12.2022
- Input new charges and payments daily, reconciled accounts and investigated discrepancies to keep records accurate
- Collaborated closely with senior accounting team members to complete month-end and year-end closing processes
- Investigated varying billing strategies and incorporated methods to enhance billing procedures and keep aging balances to ideal minimum
- Handled payroll by updating taxes and Journalizing payroll adjustments
- Input transactions, processed invoices and organized records for different contracts
- Assist with client set up chart of accounts and met with client each week to review financial matters
- Review and update 1099s tax filing for each company, GAAP accounting standard
- Created, verified and added new journal entries in Quickbooks
- Posted monthly, quarterly and annual financial reports to consistently meet deadlines for filings
- Reviewed bank statements and reconciled bank and company records
- Created, verified and added new journal entries in Quickbooks
- Posted monthly, quarterly and annual financial reports to consistently meet deadlines for filings
- Reconcile over 25 bank statements for 25 different companies per month
- Navigating US online bank accounts to pull over 30 credit cards statements monthly
Customer Service - Chat Agent
IBEX SOLUTION
10.2019 - 09.2021
- Response and note over 120 accounts in under 2.30 minutes
- Handle 90+ calls daily, with duties including signing up new customers, retrieving customer data, presenting relevant product information, and canceling services
- Trained two new employees in how to use Kayako, entering customer data and organizing customer interaction logs
- Received an average 85% customer satisfaction rating to date, 15% higher than the company average
- Research complicated cases without prompting to provide more
Accounting Officer
Scotia Jamaica Insurance
01.2019 - 06.2019
- Bank reconciliations
- Daily update of stock valuation
- Performing day to day financial transactions, including verifying, classifying, and recording accounts payable data
- Preparing bills, invoices and bank deposits
- Assist with monthly financials
- Effectively use accounting software to record, store and analyze information
- Input new charges and payments daily, reconciled accounts and investigated discrepancies to keep records accurate
- Collaborated closely with senior accounting team members to complete month-end and year-end closing processes
- Investigated varying billing strategies and incorporated methods to enhance billing procedures and keep aging balances to ideal minimum
Junior Accountant
Guardsman Group of Companies
07.2016 - 01.2018
- Preparation bank reconciliation - main bank account
- Assist senior accountants in the preparation of monthly/yearly closings
- Analyze, examine, and interpret records, compile financial information, and reconcile reports and financial data
- Monitor customer details for non-payments, delayed payments and other irregularities
- Effectively use accounting software to record, store and analyze information
- Manage petty cash inflow for Kingston and Montego Bay
- Preparation of technical team monthly commission
- Reconciliation of inner company accounts
- Assist senior accountant with stock counts and chemical vehicle checks
Education
BSC - FINANCE & MANAGEMENT
EXCELSIOR COMMUNITY COLLEGE
07.2016
ASSOCIATE DEGREE - BUSINESS ADMINSTRATION
EXCELSIOR COMMUNITY COLLEGE
Skills
- Microsoft Word
- Google suite
- Paycor
- Gusto
- Appfolio
- QuickBooks setup
- Customer service
- Account reconciliation
- Financial reporting
- Microsoft office
- Time management
References
Upon request
Affiliations
- Hiking on the weekends
- Traveling as a hobby
Languages
English
First Language
Accomplishments
- Certified Quickbooks Pro Advisor
- I streamline payroll, by implementing a payroll software
Certification
- Quickbooks Pro Advisor
- Bachelors degree in Finance & Management
References
References available upon request.
Timeline
Onboarding Specialist/Bookkeeper
Decypher Financials
08.2024 - Current
Property Management Accountant
Rhino Property Management
01.2024 - 01.2025
Operations/Accounting Associate
Stacking and Warehouse Solutions
12.2022 - 12.2023
Cloud Accountant
01.2022 - 12.2022
Customer Service - Chat Agent
IBEX SOLUTION
10.2019 - 09.2021
Accounting Officer
Scotia Jamaica Insurance
01.2019 - 06.2019
Junior Accountant
Guardsman Group of Companies
07.2016 - 01.2018
BSC - FINANCE & MANAGEMENT
EXCELSIOR COMMUNITY COLLEGE
ASSOCIATE DEGREE - BUSINESS ADMINSTRATION
EXCELSIOR COMMUNITY COLLEGE
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