Sharonia Hutchinson-Blake
St. Elizabeth
Summary
I am a bright driven energetic and hard working individual who is renowned for my high standard of service. I have exceptional work ethics and commitment to organizational objectives. A proactive team builder and tactical planner with the ability to motivate fellow staff members.
Professional with high standards and strong background in records management. Demonstrates expertise in organizing and maintaining detailed records, ensuring accuracy and compliance with regulations. Strong focus on team collaboration and achieving results, adaptable to changing needs. Reliable, analytical, and efficient with excellent organizational skills.
Overview
16
16
years of professional experience
Work History
Records Officer 2
Manchester Municipal Corporation
07.2024 - Current
- Developed strong relationships with vendors to ensure timely delivery of supplies and equipment, maintaining productivity within the department.
- Developed and implemented training programs for new Records Officers, resulting in increased efficiency and consistency across the team.
- Assisted in the creation of records-related policies and procedures, contributing to a comprehensive approach to information management across the organization.
- Managed physical storage units, maintaining organization and accessibility of archived files.
- Enhanced records accuracy by implementing a comprehensive filing system and verifying all documents upon entry.
- Advised management on best practices for records management, supporting company-wide initiatives to improve efficiency.
- Responded promptly to requests for information from internal departments or external parties, fostering positive working relationships throughout the organization.
- Conducted regular audits of record-keeping systems to identify areas of improvement and implement corrective measures.
- Assisted in audits preparation, ensuring all required documentation was easily accessible and uptodate.
- Resolved discrepancies in record data through thorough research and cross-referencing of related documents.
- Enhanced office productivity with streamlined record-keeping processes, ensuring timely access to essential data.
Store Manager
Renaissance Option and Variety Store
08.2022 - 07.2023
- Ordering of Stock
- Cashiering
- Stock Taking
- Supervision of other workers
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Completed point of sale opening and closing procedures.
Branch Ambassador
Jamaica Money Market Brokers
03.2019 - 07.2020
- Greeting of clients
- Directing clients to their respective areas
- Collecting of customer information
- Sending of customer queries
- Engaged with customers to establish relationships.
- Delivered exceptional customer service by identifying opportunities for cross-selling additional products and services based on client needs.
- Streamlined client onboarding process, resulting in improved client retention rates.
- Increased sales through targeted product promotion and relationship building with clients.
Customer Service Representative
Electorate Office of Jamaica
11.2019 - 01.2020
- Collection and recording of customer information
- Filing
- Capturing customer finger prints
- Issuance of ID’s
- Taking of Photographs
Customer Sales Agent
Paymaster Jamaica limited
07.2010 - 02.2019
- Bill payments
- Cheque encashment
- Computer settlement
- End of day lodgment
- Collections of traffic ticket and property tax
- Remittance of cash on a daily basis
- Visa application and appointments
- Sale of company products
Office Clerk
Southern Fruits Limited
07.2009 - 12.2009
- Daily monitoring of produce received for quality and quality assurance
- Daily Stock Reconciliation to ensure supplies are met and demands are accomplished
- Assistant produce supervisor
Customer Service Representative
Registrar General Department
03.2009 - 05.2009
- Birth Certificate Application
- Death Certificate Application
- Marriage Certificate Application
- Filing
- Customer Queries
Education
Associate degree - Business Management
Bethlehem Moravian College
Malvern District, Malvern P.O.01.2009
High School Diploma -
Bishop Gibson High School
Mandeville, Manchester01.2005
Skills
- Computer Literate
- Fluent Speaker
- Able to work on own initiative
- Results oriented
- Excellent time management skills
- Able to Multitask and well Organized
- Attention to Detail
Timeline
Records Officer 2
Manchester Municipal Corporation
07.2024 - Current
Store Manager
Renaissance Option and Variety Store
08.2022 - 07.2023
Customer Service Representative
Electorate Office of Jamaica
11.2019 - 01.2020
Branch Ambassador
Jamaica Money Market Brokers
03.2019 - 07.2020
Customer Sales Agent
Paymaster Jamaica limited
07.2010 - 02.2019
Office Clerk
Southern Fruits Limited
07.2009 - 12.2009
Customer Service Representative
Registrar General Department
03.2009 - 05.2009
Associate degree - Business Management
Bethlehem Moravian College
High School Diploma -
Bishop Gibson High School
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