MICHELA LEWIS
Christiana
Summary
Responsible individual with experience working at several hotels and resorts in a housekeeping capacity. Looking to bring reliable and well-developed skills as a guest room attendant to a new organization.
Overview
4
4
years of professional experience
Work History
Room Attendant
Hidden Pond Resort & Tree Spa
05.2022 - 11.2022
- Performed variety of cleaning activities such as sweeping, mopping, dusting and polishing to guests' rooms
- Ensured all rooms were cared for and inspected according to standards, notified superiors on any damages, deficits and disturbances
- Collaborated with other housekeeping staff to ensure efficient and thorough room cleaning
- Greeted and assisted guests in a friendly and professional manner, providing information about hotel facilities, services and local attractions
- Cleaned and maintained guest rooms according to established standards, ensuring a pleasant and inviting atmosphere for guests
- Performed daily housekeeping tasks, including made beds, changed linens, dusted, vacuumed and sanitized bathrooms
- Stocked and replenished room amenities, such as toiletries, towels, and refreshments, to ensure guest comfort and convenience
- Inspected rooms for damages or maintenance issues, promptly reported any findings to management
- Responded promptly to guest requests and inquiries, provided assistance and ensured their needs were met during their stay.
Room Attendant
Blue Harbor Resort and Spa
05.2019 - 09.2019
- Performed a variety of cleaning activities such as sweeping, mopping, dusting and polishing to guests' rooms
- Ensured all rooms were cared for and inspected according to standards, notified superiors on any damages, deficits and disturbances
- Collaborated with other housekeeping staff to ensure efficient and thorough room cleaning
- Greeted and assisted guests in a friendly and professional manner, providing information about hotel facilities, services and local attractions
- Cleaned and maintained guest rooms according to the established standards, ensuring a pleasant and inviting atmosphere for guests
- Performed daily housekeeping tasks, including made beds, changed linens, dusted, vacuumed and sanitized bathrooms
- Stocked and replenished room amenities, such as toiletries, towels, and refreshments, to ensure guest comfort and convenience
- Inspected rooms for damages or maintenance issues, promptly reported any findings to the management
- Responded promptly to guest requests and inquiries, provided assistance and ensured their needs were met during their stay.
Waitress | Assistant Baker
OMG Restaurant and Coffee Bar
07.2018 - 08.2018
- Prepared and organized tables, drinks and glassware, attended to customers and addressed their inquiries and needs as requested
- Provided attentive and efficient service throughout the meal, checking on customers' satisfaction and addressing any concerns
- Assisted in preparing a variety of baked goods, including bread, pastries, and desserts, following established recipes and techniques
- Supported the baking team in measuring and mixing ingredients, as well as monitoring baking times and temperatures.
Education
Knox Community College
Jamaica11.2021
High School Diploma -
Bishop Gibson High School
Jamaica01.2017
Skills
Communication and Interpersonal Skills
Problem-Solving and Conflict Resolution Skills
Time Management and Prioritization
Teamwork and Flexibility Skills
Customer Service and Guest Relations
Keen Attention to Detail
Record and Inventory Management
Time Management and Prioritization
Cleaning and Sanitation Skills
Housekeeping Skills
Food and Beverage Operations
Languages
English
Affiliation
- Waitress, OMG Restaurant and Coffee Bar, 07/2018 - 08/2018
- Assistant Baker, OMG Restaurant and Coffee Bar, 07/2018 - 08/2018
References
Available upon request
Timeline
Room Attendant
Hidden Pond Resort & Tree Spa
05.2022 - 11.2022
Room Attendant
Blue Harbor Resort and Spa
05.2019 - 09.2019
Waitress | Assistant Baker
OMG Restaurant and Coffee Bar
07.2018 - 08.2018
Knox Community College
High School Diploma -
Bishop Gibson High School