LATOYA LYSAITH PRINCE
MONTEGO BAY
Summary
To be an excellent employee and to contribute my hard work and my skills for the further development of the organization
Overview
24
24
years of professional experience
Work History
Junior Data Analyst
NICE Global
03.2019 - Current
- Collecting data
- Fixing incorrect, incomplete, duplicate or otherwise erroneous data
Instructor
Heart Trust NTA
10.2017 - 04.2018
- Providing Customer Service training for persons who will work in the call centre industry
Interviewer
Statistical Institute of Jamaica
11.2015 - 09.2017
- Conducted interviews for various household surveys
- Collected data via computer to be analyzed
Business Operator
Business Operator (Self-Employed)
06.2013 - 02.2014
- Operated Small Business (Provided services such as: Private Tutoring, Typing documents, Printing etc.)
Customer Service Representative
E-Services
12.2007 - 01.2010
- Assisted with Medical Website
- Gave Medical Benefits over the phone
Associate
ACS
03.2006 - 06.2007
- Checked documents via computer to ensure no overpayment was made to clients
- Made contact with customers via telephone and internet
Secretary/Front Desk Receptionist
Engineering Surveying Services
01.2001 - 01.2003
- Typed & filed documents, Answered Telephone, Made appoints via telephone etc
Education
Diploma - Business Management Supervision
Northwest TVET Institute
Kenilworth03.2019
Diploma - Primary Education
Sam Sharpe Teachers' College
01.2005
High School Diploma -
Mt. Alvernia High School
01.1999
Skills
- Microsoft Excel
- Microsoft Word
- PowerPoint
- Internet
- Customer Service
- Professionalism
- Oral Communication
- Written Communication
Hobbies and Interests
- Painting
- Reading
- Singing
References
Available Upon Request
Timeline
Junior Data Analyst
NICE Global
03.2019 - Current
Instructor
Heart Trust NTA
10.2017 - 04.2018
Interviewer
Statistical Institute of Jamaica
11.2015 - 09.2017
Business Operator
Business Operator (Self-Employed)
06.2013 - 02.2014
Customer Service Representative
E-Services
12.2007 - 01.2010
Associate
ACS
03.2006 - 06.2007
Secretary/Front Desk Receptionist
Engineering Surveying Services
01.2001 - 01.2003
Diploma - Business Management Supervision
Northwest TVET Institute
Diploma - Primary Education
Sam Sharpe Teachers' College
High School Diploma -
Mt. Alvernia High School
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