Jana Mason

• Collaborated with multidisciplinary teams to optimize patient care and ensure accurate diagnoses.
• Reduced errors in lab results through meticulous attention to detail when handling patient samples and conducting tests.
• Supported senior staff members in troubleshooting technical issues with laboratory equipment, increasing overall operational efficiency.
• Operated, calibrated, and maintained sophisticated instruments and equipment to facilitate quality laboratory and patient care operations.
• Followed laboratory protocols for specimen processing, analysis, and results reporting while complying to ISO:15189 International standard which specifies requirements for quality and competence in medical laboratories

• Trained and managed team of lifeguards on pool safety and risk management protocols.
• Provided customer service and responded to inquiries and complaints for optimal guest satisfaction.
• Enhanced swimmer safety by enforcing pool rules and regulations consistently..

● Ensuring cleanliness of bathroom and pool and maintaining chemical levels in the pool at all times

• Enhanced director's productivity by managing schedules, coordinating meetings, and handling travel arrangements.
• Increased efficiency in workplace by organizing and maintaining an effective filing system for both physical and electronic documents.
• Filing and retrieving corporate records, documents, and reports
• Reduced workload for the director by taking on additional responsibilities such as drafting correspondence, creating presentations, and preparing briefing materials.