Karisha Johnson
Lot 3 Lakeland Drive,Greendale,Spanish Town,St.Catherine
Summary
Highly motivated, conscientious collaborator with a proven ability to complete tasks effectively. Takes ownership of challenging problems, maintains high standards, and assists employers in achieving commercial objectives.
Overview
7
7
years of professional experience
Work History
Debt Collector Agent
Sutherland Global Solutions
11.2023 - Current
- Executed strategies to resolve and settle outstanding debts through direct debtor communication.
- Evaluated credit reports to identify optimal strategies for recovering unpaid debts.
- Investigated discrepancies in payment history.
Customer Service Representative /Sales Representative
Hinduja Global Solutions
10.2021 - 11.2022
- Facilitated daily setup of internet, cable, and phone services for new and existing residences.
- Responded effectively by addressing customer concerns.
- Demonstrated empathy while ensuring customer concerns were thoroughly assessed for optimal solutions.
Inventory Clerk/Warehouse Attendant
Virgo International Ltd
02.2018 - 06.2021
- Performed stock evaluations to maintain efficient inventory control.
- Sourced products from vendors.
- Generate and dispatch purchase orders and invoices to vendors.
- Ensured accuracy in store invoice comparison to purchase orders.
Education
CAPE -
KELLITS HIGH SCHOOL
06-2017
CSEC -
CHARLEMONT HIGH SCHOOL
06-2015
Skills
Great customer service skills
Great time management skills
Exceptional communication skills
A strong sense of business acumen and the understanding that the organizations’s commercial objectives are crucial to my work
Timeline
Debt Collector Agent
Sutherland Global Solutions
11.2023 - Current
Customer Service Representative /Sales Representative
Hinduja Global Solutions
10.2021 - 11.2022
Inventory Clerk/Warehouse Attendant
Virgo International Ltd
02.2018 - 06.2021
CAPE -
KELLITS HIGH SCHOOL
CSEC -
CHARLEMONT HIGH SCHOOL
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