Compassionate and adaptable social services professional with proven skills in case management, crisis intervention, and client support. Recognized for empathy, efficiency, and strong communication in serving diverse populations and contributing to team success.
Overview
18
18
years of professional experience
Work History
Special Constable 911 Telecommunicator
Royal Turks and Caicos Islands Police Force
PROVIDENCIALES, Turks and Caicos Islands
02.2024 - 01.2025
Maintained records including incident logs, shift reports, and daily activity summaries.
Responded to emergency calls from the public relating to incidents such as fires, accidents, or disturbances.
Monitored security systems such as CCTV cameras and alarm systems.
Answered calls and complaints while providing community-oriented police services to improve and enhance the quality of life.
Operated a multi-line telephone system, including transferring calls, placing outbound calls, taking messages, and paging staff members.
Utilized computer-aided dispatch software to enter data into the database to create incident reports.
Assist with first aid response
WELLNESS PROFESSION & CEO
Health Seekers Gym and Fitness Camp
01.2017 - 01.2021
Directed all Operational, Human Relations, Administrative, Legislative and Financial functionalities
Conceptualized marketing strategies to reach customers
Fostered positive relationships and a safe environment for the clients
Cabana Butler
X-FUND PROPERTIES LIMITED HILTON ROSE HALL RESORT AND SPA
01.2012 - 01.2016
Maintained the general cleanliness of the cabanas and their surrounding areas
Executed inventory management and accounts receivables duties
Provided hospitality services to special events with specialization in modern European and Caribbean cuisine
Participated in exceptional customer service experience
Wedding Dress Consultant
SARAH'S BRIDAL PLACE
01.2011 - 01.2015
Conducted regular follow-ups with customers to ensure satisfaction with purchases.
Provided excellent customer service by greeting customers warmly and responding promptly to inquiries.
Maintained an up-to-date inventory of stock levels.
Sales Representative
SANDALS ROYAL CARIBBEAN RESORTS
01.2007 - 01.2011
Managed the daily operations of a boutique
Performed inventory management and accounts receivables duties
Presented daily sales report
Planned and executed all special events
Education
Certificate - Human Trafficking
University of The Commonwealth Caribbean
Bachelor's Degree - Social Work
University of The Commonwealth Caribbean
KINGSTON , JAMAICA
Certification - Events Management
THE UNIVERSITY OF THE WEST INDIES, MONA
NVQJ Level 2 Certificate - Front Office
RUNAWAY BAY HEART HOTEL AND TRAINING INSTITUTE
Certificate - Hospitality and Culinary Arts (Food Technology)
KNOX COMMUNITY COLLEGE
Skills
Emotional support
First aid response
Excellent Communication
Team Player
Public speaking
Grief and bereavement counseling
Crisis intervention
Awards
Resort Team Member of the Month
Team leader
Smile Award
Special Interests
Exercising
Cooking
Training
Spa Front Desk, 2015
Events Management,
Hotel Accounting
Customer Service
Human Trafficking
Entrepreneurial Skill
Certificate in Hospitality and Culinary Arts
CPR / First Aid
911 Telecommunicator
CCTV
Emergency Medical Services (EMS)
References
Available Upon Request
Timeline
Special Constable 911 Telecommunicator
Royal Turks and Caicos Islands Police Force
02.2024 - 01.2025
WELLNESS PROFESSION & CEO
Health Seekers Gym and Fitness Camp
01.2017 - 01.2021
Cabana Butler
X-FUND PROPERTIES LIMITED HILTON ROSE HALL RESORT AND SPA
01.2012 - 01.2016
Wedding Dress Consultant
SARAH'S BRIDAL PLACE
01.2011 - 01.2015
Sales Representative
SANDALS ROYAL CARIBBEAN RESORTS
01.2007 - 01.2011
Certificate - Human Trafficking
University of The Commonwealth Caribbean
Bachelor's Degree - Social Work
University of The Commonwealth Caribbean
Certification - Events Management
THE UNIVERSITY OF THE WEST INDIES, MONA
NVQJ Level 2 Certificate - Front Office
RUNAWAY BAY HEART HOTEL AND TRAINING INSTITUTE
Certificate - Hospitality and Culinary Arts (Food Technology)
Special Constable telecommunicator at Royal Turks and Caicos Islands Police ForceSpecial Constable telecommunicator at Royal Turks and Caicos Islands Police Force