Ana-kay Ballysingh
St. Mary,Jamaica
Summary
Dynamic, detail-oriented, and professional, with experience as a Housekeeper at Casa Maria Hotel, excelling in communication and organization. Proven ability to enhance customer satisfaction through attentive service, and effective time management. Recognized for maintaining high cleanliness standards in hospitality, ensuring a welcoming environment for guests.
Overview
10
10
years of professional experience
Work History
Brand Advocate
Sagility
Constant Spring, Jamaica
09.2021 - Current
- Denying and approving authorizations for a pharmaceutical company.
- Ensuring members receive their mediations on time.
Line Server
Reggae hill
White River, St. Ann, Jamaica
02.2018 - 11.2018
- Serving guests food and beverages.
- Organized workstation with designated supplies for optimal efficiency during rush hours.
- Provided friendly customer service by greeting guests and responding to inquiries promptly.
- Ensured that all food was prepared according to established recipes and standards.
- Displayed excellent problem-solving skills when resolving customer complaints.
- Cleaned table tops after each guest completed their meal.
- Adhered to all safety and sanitation regulations in the kitchen area.
Housekeeper
Casa Maria Hotel
Port Maria, Jamaica
02.2015 - 11.2017
- Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
- Responded to requests from guests regarding housekeeping needs.
- Maintained a clean linen closet by folding sheets neatly on shelves.
- Provided information about hotel services upon request from guests.
- Cleaning the guest's bedroom and bathroom.
- Ensured that all health standards were met during cleaning operations.
Education
Some College (No Degree) -
Distinction College
Kingston, Jamaica03-2022
Some College (No Degree) -
St.Monica's College
Ocho Rios, St.Ann03-2014
High School Diploma -
St. Mary Technical High School
Richmond,St.Mary07-2011
Skills
- Organizational skills
- Attention to detail
- Communication skills
- Time management
- Team player
Timeline
Brand Advocate
Sagility
09.2021 - Current
Line Server
Reggae hill
02.2018 - 11.2018
Housekeeper
Casa Maria Hotel
02.2015 - 11.2017
Some College (No Degree) -
Distinction College
Some College (No Degree) -
St.Monica's College
High School Diploma -
St. Mary Technical High School
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