Summary
Overview
Work History
Education
Skills
Track And Field Achievements - Description
Achievements And Awards
Timeline
Generic

Zhamoy Stewart

Belleair Runaway Bay

Summary

Highly motivated professional with a strong academic foundation and a proven ability to manage competing priorities while maintaining high performance. Brings excellent communication, problem-solving, and customer service skills, with experience handling escalated support issues in fast-paced environments. Demonstrates strong teamwork, leadership, and effective task prioritization to achieve individual and organizational goals. Committed to continuous growth and contributing to a results-driven organization.

Overview

2
2
years of professional experience
4
4
years of post-secondary education

Work History

Customer Service Representative

Ibex Global
06.2025 - 03.2026
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.

Customer Service Representative

Sutherland Global Services
07.2024 - 06.2025
  • Assisted customers with product inquiries and service issues.
  • Managed customer accounts and updated information in the system.
  • Resolved complaints using effective communication and problem-solving skills.

Education

High School Diploma - Completed 6 CXC subjects

Edwin Allen High School
Frankfield
09.2018 - 01.2023

Skills

  • Customer Service
  • Communication
  • Planning
  • Organization
  • Call Handling & Conflict Resolution
  • Problem-Solving
  • Critical Thinking
  • Teamwork & Collaboration
  • Multitasking & Time Management
  • Adaptability in Fast-Paced Environments

Track And Field Achievements - Description

Represented Edwin Allen High School in national-level athletic competitions as a student-athlete, competing in sprints and other track and field events.

Achievements And Awards

  • Student Athlete Award, 12/01/19
  • Outstanding Achievement Award
  • Top Performer Plaque - Grade 7, 06/01/19
  • BCCBS Annual Reading Competition - 1st Place, 01/01/13
  • BCCBS Annual Art Competition - 3rd Place, 01/01/13

Timeline

Customer Service Representative

Ibex Global
06.2025 - 03.2026

Customer Service Representative

Sutherland Global Services
07.2024 - 06.2025

High School Diploma - Completed 6 CXC subjects

Edwin Allen High School
09.2018 - 01.2023
Zhamoy Stewart