Zarria Downs
Summary
I am a compassionate Healthcare Professional experienced in assisting patients with daily activities and collaborating with healthcare teams. Enhanced patient satisfaction through effective communication and teamwork skills. Committed to contributing positively while pursuing professional growth in healthcare.
Overview
1
1
Certification
2
2
years of post-secondary education
8
8
years of professional experience
Work History
Certified Nursing Assistant
Coral Springs Rehabilitation
Wilmington, DE
05.2026 - 06.2026
- Assisted patients with daily living activities and personal hygiene.
- Monitored vital signs and reported changes to nursing staff.
- Supported rehabilitation exercises under the guidance of physical therapists.
- Documented patient care information in electronic health records accurately.
- Maintained cleanliness and organization of patient rooms and common areas.
- Collaborated with healthcare team to ensure quality patient care.
- Answered call lights promptly and responded to patient needs accordingly.
Retail Sales Associate
Family Dollar
Wilmington , DE
12.2025 - 06.2026
- Organized and stocked sales floor displays to enhance product visibility and accessibility.
- Provided exceptional customer service to enhance shopping experience.
- Operated cash register and processed customer transactions.
- Greeted customers and assisted in locating items to improve customer satisfaction and loyalty.
- Collaborated with team members to achieve store goals.
- Resolved conflicts using strong problem-solving and interpersonal skills to maintain a positive shopping environment.
CAMP COUNSELOR/ RECREATION WORKER
West End Neighborhood House
07.2025 - 08.2025
- Led recreation activities for groups in public and private facilities, fostering engagement and participation.
- Organize and promote activities such as arts and crafts, music and dramatics.
- Collaborated with staff to address rules, regulations, and work-related challenges, ensuring a safe and organized environment.
- Provided support and assistance to individuals in various settings.
- Engaged in regular communication with supervisors, peers, and subordinates to facilitate teamwork.
STORE ASSISTANT/ SALES ASSOCIATE
Shana's Shop
01.2018 - 01.2023
- Managed daily store operations, driving sales and optimizing inventory while enhancing customer service.
- Assisted customers with inquiries and purchase, ensuring a positive experience.
- Processed cash transactions accurately and efficiently.
- Assisted customers with inquiries and purchases, fostering a welcoming atmosphere and ensuring satisfaction.
- Enhanced ability to manage multiple tasks efficiently in a fast-paced environment.
Education
William Penn High School - Allied Health Pathway
William Penn High School
Newcastle, DELAWARE 08.2023 - 06.2025
Skills
- Patient care
- Patient Care Coordination
- Patient Advocacy
- Time management
- Problem Solving
- Critical thinking
- Teamwork
- Communication skills
Certification
- Certified Nursing Assistant (CNA)- Delaware Technical Community College, 2026
Timeline
Certified Nursing Assistant
Coral Springs Rehabilitation
05.2026 - 06.2026
Retail Sales Associate
Family Dollar
12.2025 - 06.2026
CAMP COUNSELOR/ RECREATION WORKER
West End Neighborhood House
07.2025 - 08.2025
William Penn High School - Allied Health Pathway
William Penn High School
08.2023 - 06.2025
STORE ASSISTANT/ SALES ASSOCIATE
Shana's Shop
01.2018 - 01.2023