Zarna Douglas
Ajax,Canada
Summary
Wedding consultant and a waitress with nearly 7 years of experience at a popular hotel in Jamaica,I am a hardworking and productive woman. I can adapt to any social situation and I am extremely ambitious.In conviction, I have a proactive attitude and find positive ways to stimulate and engage with people, enjoy working on a team to provide guests a memorable and positive experience.
Overview
23
23
years of professional experience
Work History
In Home Caregiver
Volunteer
Mississauga, Toronto, Canada
02.2024 - 04.2024
- Working with elderly patients and providing one-on-one care such as assisting with personal care, meal preparation, bathing and grooming patients
- Administering medications
- Developing and implementing care plans that cater to specific patients’ needs
- Performing minor housekeeping tasks
- Helping clients with leisure activities
- Assisting and satisfying the social and emotional needs of a client
- Adhering to occupational health and safety regulations set by province or territory
- Ensuring the fulfillment of goals and needs as instructed in the client’s support plans.
Server, House Keeping, Wedding Supervisor
Sandals Beaches Hotel
St Ann, Jamaica
01.2016 - 12.2023
- Providing a clean, safe and welcoming environmental guest in the restaurant
- Table setting before and after meals
- Taking orders and serving food and drinks
- Cleaning up after guests finished their meals
- Greeting customers as they enter the restaurant with a warm and friendly smile
- Cleaning the hotels rooms, bathrooms, halls, kitchen and porches
- Washing, drying, ironing clothes and linen
- Changing bed linens and making beds
- Washing and putting away dishes
- Removing garbage and recycling
- Ensuring my team members carry out the task and objectives that was set by the clients or managements
- Coordinate with vendors, suppliers, and contractors to secure event necessities such as catering, audio-visual equipment, decorations, and transportations
- Satisfying the couple and guests, and giving the bride and groom a good memory.
Processing unit
Norse Enterprise
Poor Man’s corner St Thomas, Jamaica
01.2014 - 12.2015
- Tinning Ackee, seasonings, callaloo and white vinegar
- Processing vegetables for packaging
- Clean and sanitize equipment’s, floor and bathroom
- Label foods and pack them in boxes.
Server and Cashier
Kentucky Fried Chicken
New Kingston, Jamaica
11.2000 - 09.2003
- Guaranteed positive customer experiences and resolved all customer complaints
- Greeting customers and taking customers’ orders
- Operate the card machine and make change for the customers
- Select and gathered products to fulfill customer’s online orders
- Cleaned and sanitize counter, floors and bathroom throughout my shift
- Preparing and cooking of KFC products
- Serving customers at the counter
- Looking after customer needs at the dining area.
Education
Business Administration Certificate -
HEART TRUST
01-2021
Skills
- Active listening
- Verbal communications skills
- Calmness under pressure
- Patience
- Empathy
- Problem-Solving and Flexibility
- Organization
- Clarity in Communicating
- Packing
- Labeling
- Collaboration
- Critical thinking
- Analytical thinking
- Teamwork
- Stamina
- Time management
Timeline
In Home Caregiver
Volunteer
02.2024 - 04.2024
Server, House Keeping, Wedding Supervisor
Sandals Beaches Hotel
01.2016 - 12.2023
Processing unit
Norse Enterprise
01.2014 - 12.2015
Server and Cashier
Kentucky Fried Chicken
11.2000 - 09.2003
Business Administration Certificate -
HEART TRUST
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