Zany Zandra Z. Lewin
Lot 35, Glenmuir Housing Scheme, May Pen,Clarendon
Summary
- Motivated and reliable professional with the ability to set and achieve goals.
- Skilled communicator and problem-solver with adaptability to handle changing demands.
- Work well under pressure with little or no supervision displaying a high level of expertise, efficiency, competence, productivity, and customer satisfaction.
- Quick learner with great initiative and interpersonal skills.
Overview
23
23
years of professional experience
Work History
Senior Secretary (OPS/SS 3)
Ministry of Agriculture, Fisheries & Mining
Bodles, Old Harbour, St. Catherine
09.2018 - Current
- Reviewed documents for accuracy before submission or filing.
- Coordinated trainings, events and meetings, including venue selection and catering arrangements.
- Provided customer service by addressing concerns and offering solutions.
- Operated standard office equipment such as printers, copiers, and fax machines.
- Prepared correspondence, reports, and presentations using Microsoft Office Suite.
- Took minutes during meetings and distributed them afterwards to relevant parties.
- Distributed incoming mail and prepared outgoing mail for dispatch.
- Scheduled appointments, meetings, and travel arrangements for supervisors.
- Handled incoming calls and emails, providing prompt responses to inquiries.
- Monitored deadlines and reminded staff of upcoming due dates to ensure timely completion of projects.
- Composed and proofread correspondence, reports and confidential documents.
- Maintained, procured and re-ordered inventory of necessary office forms and supplies to avoid shortages.
- Organize and monitor Monthly Seminars/Webinars
- Assist with the monitoring of the organization's Social Media pages
- Create flyers, brochures, and newsletters
Administrative Assistant (GMG/ AM 3)
Ministry of Culture, Gender, Entertainment & Sport
Trafalgar Road, Kingston
03.2024 - 03.2025
- Answered incoming calls and directed messages to correct party.
- Processed correspondence, documents, and reports to support clerical staff.
- Completed paperwork and sent to designated department or staff member for processing.
- Handled sensitive and business confidential information following proper procedures.
- Set up and maintained filing systems and basic databases.
- Prepared miscellaneous letters, memorandums and emails.
- Organized material for meetings, presentations and training sessions.
- Handled general office tasks, independently completing variety of basic and routine clerical and secretarial work.
- Photocopied, faxed, and scanned office correspondence.
- Assisted in on-boarding new employees by organizing orientation materials.
- Coordinated events and meetings, including venue selection and catering arrangements.
- Operated standard office equipment such as printers, copiers, and fax machines.
- Reviewed documents for accuracy before submission or filing.
- Coordinated and monitored the Health & Wellness Week 2024 event, and the ID session
Copied and distributed printed material to meet office needs. - Monitored inventory to meet functional needs.
- Prepared Office of Services Commission Quarterly Report
Executive Secretary 1 (OPS/SS 4)
Ministry of Agriculture, Fisheries & Mining
Bodles, Old Harbour, St. Catherine
11.2023 - 12.2023
- Maintained office records with relevant information and archived aging files.
- Analyzed and prioritized incoming correspondence to determine actions needed and followed through to completion.
- Prepared polished business correspondence for internal and external use.
- Managed executives' calendars, scheduling meetings and appointments to optimize time management.
- Supervise the Secretary (OPS/SS1) within the Unit.
- Attended board meetings to distribute materials and compose minutes.
- Reviewed work for technical accuracy and removed errors to improve professionalism.
- Monitored office supplies inventory and placed orders as necessary to ensure availability.
Administrator (GMG/AM 2)
Ministry of Agriculture, Fisheries & Mining
Bodles, Old Harbour, St. Catherine
05.2022 - 08.2022
- Fostered culture of continuous improvement and talent development, resulting in increased employee engagement and retention.
- Review PMASes and Work plans for further submission to Head Office.
- Developed and implemented efficient office procedures and workflows, resulting in productivity increase and cost savings.
- Supervised daily operations and administrative tasks to drive office productivity.
- Participated in professional development workshops to stay updated with industry practices.
- Prepared letters and memorandum as needed.
- Organized and monitored Procurement meetings, trainings, and round robins.
- Updated leave cards and attendance register.
- Recorded and reproduced minutes and action sheet for meetings.
- Supervised attendants and Records Officer.
- Prepared monthly travelling spreadsheet.
- Maintained the inventory and procurement of toiletries, medications and sanitizers.
- Liaised with Sagicor on behalf of the Division
Secretary (OPS/SS 1)
Ministry of Agriculture, Fisheries & Mining
Bodles, Old Harbour, St. Catherine
06.2017 - 08.2018
- Performed general Secretarial/Administrative duties to include the preparation of letters, memorandums and email upon request.
- Recorded incoming and outgoing correspondence.
- Assisted the Professional Accountant with the preparation of PMASes and Work plans for the unit.
- Assisted with the preparation of budget for the unit.
- Created, compiled and maintained filing system both electronically and manually.
- Assisted with posting of vouchers and checking overtime.
Administrative/Accounting Clerk
Robinson Davis & Company
Brooks Avenue, May Pen, Clarendon
05.2013 - 01.2014
- Answered incoming calls and directed messages to correct party.
- Processed correspondence, documents, and reports to support clerical staff.
- Assisted with basic accounting functions including, posting receipts, preparing invoices, preparing payroll, and bank reconciliation.
- Filtered incoming phone calls and emails, escalating only highest priority inquiries to executive leadership.
Junior Manager
Majestic Security Company Limited
East Street, Old Harbour, St. Catherine
07.2011 - 04.2013
- Managed inventory levels to prevent shortages or excessive surplus.
- Maintained up-to-date knowledge of industry best practices for management efficiency.
- Coordinated projects from conception to completion, ensuring timely delivery.
- Led training sessions to enhance team skills and knowledge base.
- Spearheaded and implemented an active payroll system
- Created monthly newsletters, and a website.
- Organized and introduced and active response team that successfully secured a contract with Hawkeye.
Office Manager
Scott’s Realty Limited
Bryants Crescent, May Pen, Clarendon
03.2004 - 02.2011
- Streamlined office processes, regulated communications and standardized filing systems to facilitate smooth operations.
- Facilitated accounting and payroll functions, assisted with new hire of sales agents, valuers, and surveyors.
- Addressed customer inquiries and promptly resolved complaints.
- Performed recordkeeping and document filing tasks to organize important company information.
- Monitored the company's income and expenditure.
- Assisted with the creation and implementation of a Valuation/Surveyors Department, and an Auction Department.
- Organized promotional events and made public appearance to build brand awareness.
- Monitored the company and agents licensing and renewal annually.
- Liaised with attorneys-at-law, financial institutions, and clients throughout the processing of a sale.
Secretary
Clarendon Community Development Fund
Manchester Avenue, May Pen, Clarendon
08.2002 - 08.2003
- Offered dedicated secretarial and administrative support to team members and staff to facilitate office operations.
- Drafted, edited and formatted correspondence and other documentation to foster accuracy and efficiency.
- Managed telephone calls and passed accurate messages to expedite follow-up and return calls.
- Prepared correspondence, reports, and presentations using Microsoft Office Suite.
Education
Diploma in Business Management- Supervision (Level 3) -
The National Council on Technical and Vocational Education and Training (NCTVET)
May Pen, Clarendon03.2020
Certificate in Administrative Management (Level 2) -
Management Institute for National Development (MIND)
Kingston, 606.2018
Certificate in Administrative Management (Level 1) -
Management Institute for National Development (MIND)
Kingston, 604.2016
Certificates in Supervisory Management (Distinction) - Marketing & Sales (Credit)
University of the West Indies (Open Campus)
May Pen, Clarendon04.2013
Certificate in Computer Skill (Advanced Level) -
Cintac Computer Training Institute
May Pen, Clarendon11.2003
Secretarial Skill Certificate (Level 1) -
School Leaver’s Training Opportunities Programme (National Heart Trust)
May Pen, Clarendon08.2003
High School Diploma & Caribbean Examination Council (General) - Seven -
Glenmuir High School
May Pen, Clarendon06.2001
Skills
- Critical Thinking
- Event Coordination
- Writing and editing
- Multitasking and time management
- Organizational management
- Strategic Planning
- Resource coordination and allocation
- Team building
Professional Associations
- Executive Member & Liaison Officer for the Research and Development Division Public Relations Committee
- Member of the Health and Wellness Committee for Ministry of Agriculture, Fisheries & Mining
- Member of the Social Welfare Committee for Ministry of Agriculture, Fisheries & Mining
Training
- Ministry of Industry, Commerce, Agriculture and Fisheries, 09/01/21, Procurement Training (Internal)
- Ministry of Industry, Commerce, Agriculture and Fisheries, 10/01/19, Certified NSC First Aider for the period 10/31/19 - 10/31/21
- Ministry of Industry, Commerce, Agriculture and Fisheries, 02/01/18, Certificate of Participation in Records Management Workshop
- Scott, Bhoorasingh & Bonnick, 01/01/05 - 11/01/08, Seminars relating to Customer Service, Conveyance, Application for Title and Probate
- Scott’s Realty Limited, 04/01/05, 02/01/06 & 04/01/08, Seminars relating Real Estate Affairs and Sales
Community Service & Volunteer Work
- Member of the Greater Glenmuir Community Association- Present
- Treasurer and Member of the Disciplinary and Consultancy Committee of Voice for Jamaica Today Foundation (Clarendon Sub-group)- 2004
Accomplishment
- Current President of JA-Mino Network Limited (A Charitable Organization)
- Current Executive Member of the Jamaica National Female Domino Team
- Finalist of the 2006 Clarendon Festival Queen Competition
Timeline
Administrative Assistant (GMG/ AM 3)
Ministry of Culture, Gender, Entertainment & Sport
03.2024 - 03.2025
Executive Secretary 1 (OPS/SS 4)
Ministry of Agriculture, Fisheries & Mining
11.2023 - 12.2023
Administrator (GMG/AM 2)
Ministry of Agriculture, Fisheries & Mining
05.2022 - 08.2022
Senior Secretary (OPS/SS 3)
Ministry of Agriculture, Fisheries & Mining
09.2018 - Current
Secretary (OPS/SS 1)
Ministry of Agriculture, Fisheries & Mining
06.2017 - 08.2018
Administrative/Accounting Clerk
Robinson Davis & Company
05.2013 - 01.2014
Junior Manager
Majestic Security Company Limited
07.2011 - 04.2013
Office Manager
Scott’s Realty Limited
03.2004 - 02.2011
Secretary
Clarendon Community Development Fund
08.2002 - 08.2003
Diploma in Business Management- Supervision (Level 3) -
The National Council on Technical and Vocational Education and Training (NCTVET)
Certificate in Administrative Management (Level 2) -
Management Institute for National Development (MIND)
Certificate in Administrative Management (Level 1) -
Management Institute for National Development (MIND)
Certificates in Supervisory Management (Distinction) - Marketing & Sales (Credit)
University of the West Indies (Open Campus)
Certificate in Computer Skill (Advanced Level) -
Cintac Computer Training Institute
Secretarial Skill Certificate (Level 1) -
School Leaver’s Training Opportunities Programme (National Heart Trust)
High School Diploma & Caribbean Examination Council (General) - Seven -
Glenmuir High School
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