Yonea Pitter-Campbell
Eltham Acres,Saint Catherine
Summary
Resourceful Human Resources Assistant known for high productivity and efficient completion of tasks. as well as an enthusiastic client services professional with over five (5) years of experience interfacing directly with industry customers.
Possess specialized skills in employee relations, recruitment process management, and HR policy implementation. Excel in communication, problem-solving, and adaptability, ensuring smooth operation within human resources departments. Well-versed in products, services and consumer trends. Dependable achiever committed to holding highest ethical standards and maintaining customer, clients and business partner's trust.
Overview
7
7
years of professional experience
Work History
Prep Cook
Lemongrass Restaurant & Sake Bar
64 Whittier Hwy, Moultonborough, New Hampshire
07.2024 - 09.2024
- Prepared ingredients for use in cooking, such as washing, peeling, cutting and slicing vegetables.
- Cleaned and sanitized work areas and equipment to ensure food safety standards.
- Followed recipes to prepare meals according to customer specifications.
- Checked freshness of food and ingredients prior to use.
- Stocked kitchen with necessary supplies, including food items and utensils.
- Adhered strictly to safety regulations while handling sharp knives or operating machinery.
Counter Attendant
Bobco Donut Co., Inc Dunkin Donuts
70 Whittier Hwy, Moultonborough, New Hampshire
05.2024 - 09.2024
- Greeting customers while taking orders and providing an accurate menu.
- Operated cash registers at both the front counter and drive-thru area, and completed accurate accounting transactions.
- Providing customer service by answering questions and assisting with various concerns.
- Maintaining a clean work environment, which includes counters, shelves, tables, chairs, floors, and restrooms, etc.
- Restocked items throughout the shift to ensure availability for customers.
- Serving coffee, as well as cold beverages, and preparing sandwiches according to menu specifications.
- Ensured compliance with health safety regulations in all aspects of food handling and reported any issues to managers.
Human Resources Assistant
National Rums of Jamaica Limited
10 Ardenne Rd, Kingston
09.2023 - 05.2024
- Conducting phone screenings, scheduling, and conducting interviews to aid in recruitment and hiring processes.
- Performing payroll duties, such as constructing Excel sheets to capture fortnightly and monthly employees' deductions, earnings, etc.
- Updating and maintenance of employee records.
- Organizing paperwork for new hires and orientation documentation.
- Providing support to employees who may voice concerns and provide feedback to management for improvement.
- Assisting with major HR projects, including updating JDs, updating employee database with changes in job titles, and contact details.
- Scheduling upcoming meetings for the immediate supervisor, CHRO, and CEO.
- Sourcing and arrangement of external institutions that foster training and development for employees.
- Using various creative platforms, such as Canva and Pinterest, to develop the company's posters for upcoming events, birthday celebrations, obituaries, and new hire announcements, etc.
- Assisted with planning, organizing and coordinating of company's internal events such as women's day, men's day, staff Christmas party, as well as its external plans like pink walk/run, sigma run etc.
Housekeeping Room Attendant
Econo Lodge
1209 S Haynes Ave, Miles City, Montana
06.2023 - 09.2023
- Cleaned guest rooms, including vacuuming carpets and dusting furniture.
- Maintained cleaning cart with supplies, such as fresh linens and towels.
- Checked rooms to ensure they met standards for cleanliness and tidiness.
- Provided guests with information on hotel services and room features.
- Followed safety procedures when using chemical cleaners and power equipment.
- Replaced dirty linens with clean items according to established standards of quality control.
Crew Member
Dairy Queen
506 S Haynes Ave, Miles City, Montana
05.2023 - 09.2023
- Restocked kitchen supplies including food products and utensils.
- Cleaned restaurant area by sweeping floors, wiping tables, cleaning restroom, and emptying trash receptacles.
- Assisted in the preparation of food items such as sandwiches, beverages and making the famous blizzards (ice-cream).
- Greeted customers upon arrival, provided menus, and answered questions regarding menu items.
- Followed all safety guidelines while operating equipment.
Customer Service Consultant
Sutherland Global Services - Amazon
Portmore Infomatics Park, 7 E Trade Way, Portmore, Kingston Jamaica
10.2017 - 05.2023
- Taking Amazon U.K., inbound calls and making outbound calls to follow up with customers' inquiries and complaints promptly and professionally.
- Created customized solutions to customer issues by utilizing product knowledge and problem-solving skills.
- Provided accurate information regarding product features, pricing, availability and services.
- Assisting Amazon Logistics drivers to update coordinates, geofence, and locate customers, and delivering packages.
- Filing drivers' and customers' incident reports and offering concessions when warranted.
Education
BBA - Human Resources Management
University of Technology, Jamaica
237 Old Hope Road, Kingston Jamaica11-2025
High School Diploma -
Institute Of Career Choice
Saint Catherine Jamaica07-2014
High School Diploma -
Spanish Town High
Corner Of Young & Ellis Streets Spanish Town P.O,09-2013
Skills
- Communication Management
- HR policies
- Talent management
- Personnel records maintenance
- Computer Literacy
- Recruitment Management
- Administrative Support
- Effective Planning
- Team Player
- Ability to Multitask
- Quick Thinking
Affiliations
Volunteering Activities:
- Spanish Town Infirmary (Beautification Project)
- Mustard Seed Communities (Outreach & Beautification Project)
- Glen Hope Nursery (Outreach Project)
References
Referee 1:
Sam Wolak
Telephone: 1603-253-8068
Referee 2:
Shanna-Kay Campbell
Telephone : 876 - 236 - 5013
Referee 3:
Kishana Kelly
Telephone: 876- 770- 9036
Referee 4:
Mr. Wacy Arndt
Telephone : 1406 - 853 - 5022
Timeline
Prep Cook
Lemongrass Restaurant & Sake Bar
07.2024 - 09.2024
Counter Attendant
Bobco Donut Co., Inc Dunkin Donuts
05.2024 - 09.2024
Human Resources Assistant
National Rums of Jamaica Limited
09.2023 - 05.2024
Housekeeping Room Attendant
Econo Lodge
06.2023 - 09.2023
Crew Member
Dairy Queen
05.2023 - 09.2023
Customer Service Consultant
Sutherland Global Services - Amazon
10.2017 - 05.2023
BBA - Human Resources Management
University of Technology, Jamaica
High School Diploma -
Institute Of Career Choice
High School Diploma -
Spanish Town High
Similar Profiles
Hoa Minh MaiHoa Minh Mai
Server Shift Leader at Lemongrass Restaurant And Sake BarServer Shift Leader at Lemongrass Restaurant And Sake Bar
Sandip ChaulagainSandip Chaulagain
Bar Manager at SAKE Restaurant & BarBar Manager at SAKE Restaurant & Bar
Tae Young MoonTae Young Moon
Front of House Staff Member at Izakaya Japanese Restaurant & Sake BarFront of House Staff Member at Izakaya Japanese Restaurant & Sake Bar