Yolandah B. Bloomfield
Williamsfield P.O
Summary
A goal-oriented and service-driven professional with a BSc in Business Administration and an MSc in Counselling Psychology (Educational Psychology Emphasis), currently pursuing a Doctorate in Human Resource Management. Passionate about combining administrative experience, leadership, and counselling expertise to foster individual and organizational growth. Committed to excellence, professional development, and the creation of supportive environments for academic, emotional, and workplace success.
Professional facilitator dedicated to creating impactful and engaging learning environments. Known for delivering effective training sessions and fostering collaborative team dynamics. Consistently adaptable to changing needs and focused on achieving tangible results. Skilled in communication, conflict resolution, and group management.
Overview
23
23
years of professional experience
3
3
years of post-secondary education
8
8
Certifications
Work History
Facilitator
HEART
02.2025 - Current
- Business Supervision Management Level 3/Supervisory Management Level 3
- Records Management Level 2
- Customer Service for the Workforce Level 2
- Conduct Workshops for HEART
Guidance Counsellor
Roger Clarke High School
10.2023 - Current
- Coordinate with external mental health service providers to ensure effective in-school support for students.
- Consult with families and staff to develop and implement strategies that improve student social and academic performance.
- Deliver individualized and group counselling sessions to address students' emotional and social needs.
- Staff Advisor to Prefect Body (provide training and leadership).
- Teacher Career Development to grades 12/13
- Teacher Guidance/Personal Development Sessions
Acting Guidance Counsellor (practicum Exp.)
Victor Dixon High School
05.2023 - 07.2023
- Follow up with outside mental health service providers to coordinate in-school support.
- Consult with families and staff to discuss strategies for improving student social and academic performance.
- Work collectively with education professionals to deliver in-school counselling support for identified students.
Senior Secretary
Roger Clarke High School
04.2019 - 09.2023
- Retrieve incoming calls and generate out-going calls
- Prepare School records, Transcripts, and Transfer letters
- Prepare job letters for Academic and Administrative Staff
- Arrange documents for the Chairman and Ministry of Education
- Compile Census Data for Academic and Administrative Staff
- Filing and Compilation of teacher's file
- Preparing agenda for meetings
- Recording of minutes and transcribing
- Preparing documents for interviews
- Make arrangements for the Senior Teachers Retreat
- Supervise NYS/RAP Employees
Operations Manager
Eco Farms
07.2018 - 04.2019
- Supervise factory workers, create daily work schedules, perform administrative duties and provide support to the Managing Director.
- Logistics - Coordinator delivery of goods and the picking up of cheques
- Supervise and schedule factory workers
- Process orders via QuickBooks
- Part Time
Business Development Officer
Eco Farms
01.2017 - 01.2018
- Supervise factory workers, create daily work schedules, and administrative duties and provide support to the Managing Director.
- Logistics - Coordinator delivery of goods and picking up of cheques
- Supervise and Schedule factory workers
- Process orders via QuickBooks
- Part-time
Operations/ Client Relations Officer
Barita Investment Limited
11.2014 - 03.2016
- Process Cheques for clients
- Update client information
- Bank Reconciliation
- Produce daily reports of deposits
- Supervise Bearer
- Verify the disbursement of cheques deposited at the bank
Customer Service Consultant
Packmart International
08.2013 - 10.2014
- Procure items for the storeroom.
- Inventory
- Cashier duties
- Supervise storeroom employees
- Organize promotions
Office Manager/Receptionist
Mandeville Physiotherapy Centre
02.2010 - 05.2011
- Process client
- Update client information
- Manage the day-to-day running of the front office
- Make and retrieve telephone calls
Acting Parish Administrator(Contract)
Jamaica Cultural Development Commission (JCDC)
05.2008 - 10.2008
- Prepare procurement letters
- Organize and prepare for entries
- Organize and prepare locations for meeting
- Record and produce minutes of meetings
Administrative Assistant (8 months Contract)
Aluminum Partners of Jamaica (ALPART)
01.2007 - 01.2008
- Audit Corrective Protective Measures (CPAR)
- Receive and respond to incoming and outgoing emails
- Provide daily updates on CPAR to the Directors
- Type sensitive and confidential documents
Heart Trainee (Assistant Secretary)Employee and Community Relations Officer
WINDALCO
01.2005 - 01.2006
- Generate Dust Nuisance Cheques
- Response to incoming correspondence
- Community Visits
- Package and Issue Cheques
- Arrange payment for vendors
Heart Trainee (Assistant to the Training Administrator) Training and Development Department
WINDALCO
01.2003 - 01.2005
- Make local and overseas travel arrangements
- Supervisor Microsoft Office Suite class (Ewarton & Kirkvine)
- Prepare Training Manuals
- Arrange training locations
- Assist Training Coordinator
- Assist Trainers and mark exams
- Supervise Psychometrics Test
Education
Doctorate - Human Resource Management
AIU
Hawaii11-2025
Post Graduate Diploma - Education
Northern Caribbean University
MSc - Counselling Psychology (Emphasis: Educational Psychology)
Northern Caribbean University
Supervisory Management Level 3 - undefined
HEART NSTA
Executive Secretary Level 4 - undefined
HEART NSTA
BSc - Business Administration
University College of the Caribbean
ASc - Management Studies
MIND
01.2005 - 01.2008
Certificate - Business Studies
Jamaica Bible College and Community Institute
High school Leaving Certificate - undefined
Holmwood Technical High School
Skills
Computer Maintenance Management System (ISeries)
Microsoft Office Suite
Time Management System (TMS)
Strategic planning
Staff management
Operations management
Workshop coordination
Community outreach
Problem-solving abilities
Certification
Certificate of Recognition 2014 (Market Research)
LEADERSHIP
- Career Development Teacher 2023 -Present
- Staff Advisor Prefect Body 2023- Present
- Guidance Counsellor/Teacher, 01/2023 - 05/2023, West Indies Preparatory School
- H.F.L.E Facilitator, 10/2022 - 12/2022, El Instituto de Mandevilla Preparatory School
Accomplishments
- Collaborated with team of 10 in working on the events committee and graduation commitee.
- Used Microsoft Excel to develop tracking spreadsheets for students bio data.
- Supervised team of HEART Trainee/NYS and staff members.
References
Horace, Lawrence, Plant Manager, #876-341-2938, Ewarton Works, St. Catherine
Dr Faithlyn Wilson
Retired Principal, El Instituto de Mandevilla
#876-438-4158/876-873-1966
Timeline
Facilitator
HEART
02.2025 - Current
Guidance Counsellor
Roger Clarke High School
10.2023 - Current
Acting Guidance Counsellor (practicum Exp.)
Victor Dixon High School
05.2023 - 07.2023
Senior Secretary
Roger Clarke High School
04.2019 - 09.2023
Operations Manager
Eco Farms
07.2018 - 04.2019
Business Development Officer
Eco Farms
01.2017 - 01.2018
Operations/ Client Relations Officer
Barita Investment Limited
11.2014 - 03.2016
Customer Service Consultant
Packmart International
08.2013 - 10.2014
Office Manager/Receptionist
Mandeville Physiotherapy Centre
02.2010 - 05.2011
Acting Parish Administrator(Contract)
Jamaica Cultural Development Commission (JCDC)
05.2008 - 10.2008
Administrative Assistant (8 months Contract)
Aluminum Partners of Jamaica (ALPART)
01.2007 - 01.2008
Heart Trainee (Assistant Secretary)Employee and Community Relations Officer
WINDALCO
01.2005 - 01.2006
ASc - Management Studies
MIND
01.2005 - 01.2008
Heart Trainee (Assistant to the Training Administrator) Training and Development Department
WINDALCO
01.2003 - 01.2005
Post Graduate Diploma - Education
Northern Caribbean University
MSc - Counselling Psychology (Emphasis: Educational Psychology)
Northern Caribbean University
Supervisory Management Level 3 - undefined
HEART NSTA
Executive Secretary Level 4 - undefined
HEART NSTA
BSc - Business Administration
University College of the Caribbean
Certificate - Business Studies
Jamaica Bible College and Community Institute
High school Leaving Certificate - undefined
Holmwood Technical High School
Doctorate - Human Resource Management
AIU