Yanique Martin
Greater Portmore
Summary
Skilled pharmacy professional with proven track record in medication preparation, customer interaction, and inventory management. Known for strong collaboration within healthcare teams and adaptability to meet changing needs. Expertise in pharmaceutical calculations, prescription processing, and maintaining compliance with safety standards. Reliable, results-driven, and focused on delivering high-quality patient care.
Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills.
Overview
4
4
years of professional experience
Work History
Pharmacy Technician
Braeton Pharmacy
01.2021 - Current
- Trained new pharmacy technicians on proper procedures and best practices, ensuring consistent quality of service.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
- Enhanced patient care by accurately filling and dispensing prescriptions in a timely manner.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Increased customer satisfaction by delivering friendly, personalized service during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
Education
Diploma - Pharmacy Technician
Distinction College
Greater Portmore, St. Catherine01.2022
Certificate (CSEC) -
Cumberland High School
01.2008
Skills
- Problem-solving skills
- Workflow optimization
- Team collaboration
- Answering customer questions
- Medication dispensing
- Patient confidentiality
- Prescription filling
- Pharmacy ethics
- HIPAA
- Labeling accuracy
- Drug safety
- Pharmaceutical calculations
- Interpreting and processing medication orders
- Medication labels
- Prescription interpretation
- Verifying orders
- Regulatory compliance
Reading Painting Drawing
Reading : Read fiction and non-fiction books, including classics mysteries, and sci-fi novels.
Painting : Amateur artist Enjoy painting in my free time, experimenting with different techniques and mediums.
Drawing : Enjoy drawing and sketching, using a variety of mediums including pencils, charcoal, and ink.
Timeline
Pharmacy Technician
Braeton Pharmacy
01.2021 - Current
Certificate (CSEC) -
Cumberland High School
Diploma - Pharmacy Technician
Distinction College
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