Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
10
10
years of professional experience
1
1
Certification
Work History
MAINTENANCE MANAGER
Maxim Mechanical Services & Supplies
01.2024 - Current
Manage maintenance of HVAC systems such as mini- split units, VRF systems and package units for two villas the company owns and also for maintenance service contracts.
Negotiated contracts with vendors for cost-effective procurement of parts and services for kitchen equipments & domestic pump equipment and air conditioning equipment , maintaining strong working relationships.
Design custom refrigeration cooling systems for customers and guide installation of those systems.
Lead team of (8-12) technicians and contract workers in the conducting of maintenance service jobs for commercial kitchen equipment such as ranges, fryers, convection ovens and braising pans
Ensure maintenance service contract jobs are conducted by technicians in a timely and efficient manner so as to not affect guests at hotels these are conducted at.
Document inventory of spare parts to enable tracking history and maintain accurate records.
Evaluated employee performance and conveyed constructive feedback to improve skills.
Interpreted engineering blueprints and drawings to execute system diagnostics and repair.
Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
POOL & WATERSPORTS MANAGER
Sandals Dunns River Resort
02.2022 - 01.2024
Opened hotel watersports and pool operation for initial opening of hotel.
Created resources list and scheduling for team members for opening of hotel
Implemented initial operations pool and watersports checklists and SOPs for the opening of the hotel
Recruited initial team of 52 multi-skilled watersports and pool team members
Conducted training of team members of initial tema in addition to organizing relevant life guard certification training and dive related trainings who needed such certifications to open property
Oversaw budgeting and financial planning to maximize resource utilization for opening of the hotel and daily operations
Monitored industry trends to keep operations competitive and innovative
Forecasted expected demands and created plans to accomplish objectives within set budgets
Conducted regular performance evaluations to motivate and develop staff.
ASSISTANT POOL & WATERSPORTS MANAGER
Sandals Ochi Beach Resort
07.2021 - 02.2022
Troubleshot pool pump and filter equipment failures and remedied problems to restore functionality for a total 138 pools
Monitored ECO- Lab and Culligan water treatment equipment to ensure pool functions stayed optimal
Trained team and supervised them on the proper procedure to assemble/ dissembled pumps or filters for repair of functionality
Managed overstocking, restocking and inventory control procedures during shifts
Directed training and retraining of a team of 87 staff members on pool equipment operation and other procedures to boost performance and enhance business results
Maintained comprehensive documentation of equipment repairs, maintenance activities, and performance data for future reference.
Established team priorities, maintained schedules and monitored performance.
Exercised strong knowledge of swimming pool motors, pumps and filtration systems to service and monitor pool and equipment.
MANAGER IN TRAINING
Sandals Resorts International
10.2019 - 07.2021
Monitored activities and directed scanning of swimming pool and adjacent areas to prevent injuries, accidents or drownings
Hired, trained and evaluated team members to meet departmental standards and goals
Adjusted pool chemical balance to maintain general water cleanliness
Performed regular safety inspections of pools and equipment to reduce hazards
Oversaw and managed lifeguard staff by monitoring attendance and performance.
SCUBA DIVING INSTRUCTOR
Beaches Ocho Rios Resort & Golf Club
11.2016 - 09.2019
Provided various watersports activities to guests based on their requests
Observed students/guests to assess abilities, interests and learning objectives for personalized lesson planning
Observed and monitored the surroundings, to ensure areas are kept clean and equipment in order
Assisted with mentoring and training of teammates
Provided amicable resolutions to guests complaints and concerns
Periodically walked the beach, pool area and property to inquire whether or not our guest would require and/or be interested in any of the water sports activities
Provided underwater training to divers
Provided recreational diving experience to guests by introducing them to a new world under the water
Assisted and conducted training programs for certified divers
Assessed various hazards of dive sites and relaying those information to divers.
MERCHANDISER
Mother's Enterprises Limited
03.2014 - 03.2016
Maximized customer interests and sales levels by ensuring that products were properly displayed
Produced layout plans for store and maintained store shelves and inventory
Built constructive customer relationships and team with channel partners to build pipeline and close deals.
Education
Heart Trust NTA
Montego Bay, Saint James
07.2021
Skills
Preventive Maintenance
Project Management
Equipment Troubleshooting
Maintenance Planning
Work Order Management
Staff Management
Safety Protocols
Team Leadership
Vendor Relationship Management
Electrical Systems
Inventory Monitoring
Contractor Management
Certification
Master Scuba Diver Trainer (2018)
Open Water Scuba Instructor (2018)
Emergency First Response Instructor (2018)
Divemaster (2018)
Rescue Diver (2017)
Emergency Oxygen Provider (2017)
Advance Diver (2017)
Open Water Diver (2017)
Additional Information
References
1. Michael Clarke : Director of Pool & Watersports Operation - Sandals Resorts International - 1(866)503-8409
Sales and Marketing Executive at PEMEL MECHANICAL AND ELECTRICAL SUPPLIES LTDSales and Marketing Executive at PEMEL MECHANICAL AND ELECTRICAL SUPPLIES LTD