VENECIA N. ROBERTSON
Parkland Close, Red Hills Gardens, Kingston 19,Jamaica
Summary
Dynamic leader with a proven track record at the Ministry of Justice, excelling in strategic planning, operational management, and team leadership. Spearheaded a comprehensive RIM system, enhancing ministry effectiveness. Expert in ATI compliance and customer service excellence. Skilled in Microsoft Office Suite, with a flair for fostering high-performance cultures and driving significant organizational improvements.
Overview
17
17
years of professional experience
Work History
Director, Documentation, Information & Access Services
Ministry of Justice
10.2019 - Current
- Lead the development and execution of strategic business and operational plans for the department
- Directed implementation of a comprehensive RIM System, enhancing overall effectiveness across the Ministry.
- Monitor and guide employee progress for sustained high productivity.
- Manages the Access to Information Act and supports portfolio entities to ensure compliance.
- Prepares annual budgets and estimates of expenditure
- Supervises a dedicated team, promoting a collaborative and high-performance culture.
Access Officer
Ministry of Justice
03.2016 - 09.2019
- Processed Access to Information (ATI) applications, ensuring timely responses and compliance with legal requirements
- Conducted sensitization sessions to educate staff and stakeholders about the ATI Act
- Produced monthly and quarterly reports on ATI requests and maintained accurate records
- Collaborated with internal and external stakeholders to facilitate information requests
Librarian (Children’s Services)
St. Elizabeth Parish Library
02.2014 - 02.2016
- Coordinated children’s programming and developed community outreach initiatives, including Children’s Hour and educational exhibitions
- Supervised staff and provided training for work experience students
- Organized events and exhibitions at libraries and external venues to engage the community
Acting Rural Development Librarian
Manchester Parish Library Network
09.2015 - 10.2015
- Supervised a network of libraries, ensuring that community needs were met through strategic planning and resource allocation
- Prepared and implemented Strategic Business Plans for the library network
- Conducted branch inspections and identified areas for improvement
Library Assistant
Kingston & St. Andrew Parish Library
08.2008 - 01.2014
- Assisted with research support and guided library users in utilizing online resources effectively
- Coordinated library exhibitions and created informative pathfinders and flyers
- Managed newspaper clipping collections and prepared statistical reports
Education
Certificate (Pending) - Mid-Level Leadership Development Programme
Caribbean Centre For Leadership Administration
12.2024
Certificate - Strategic & Corporate Planning
Management Institute for National Development (MIND)
08.2023
Certificate of Achievement - Transformational Leadership
Mona School of Business and Management
11.2021
Certificate - Human Resource Management
University of the Commonwealth Caribbean
05.2020
Certificate - Records & Information Management
University of the Commonwealth Caribbean
05.2019
Certificate - Supervisory Management
University of the West Indies, Open Campus
05.2017
Certificate of Participation - Customer Service Sensitization
Management Institute for National Development (MIND)
08.2016
Certificate - Digital Literacy
Management Institute for National Development (MIND)
05.2015
Certificate - Events Planning & Public Speaking
Jamaica Cultural Development Commission
04.2015
Bachelor of Arts - Library & Information Studies
University of The West Indies
Mona, Kingston 7. Jamaica06-2013
Certificate - Customer Service Excellence
Management Institute for National Development (MIND)
Skills
- Customer Service Excellence
- Records & Information Management (RIM)
- Strategic Planning & Operational Management
- Access to Information (ATI) Compliance
- Team Leadership & Staff Development
- Report Writing & Documentation
- Microsoft Office Suite (Advanced)
- Research & Analytical Skills
- Exhibition Design & Event Coordination
References
Available upon request.
Professional Memberships And Committees
- Member, Library & Information Association of Jamaica (LIAJA)
- Member, Government Libraries Information Network of Jamaica (GLINJA)
- Secretary, Ministry of Justice Records & Information Management Committee
- Member, Ministry of Justice Staff Welfare Committee
- Member, Rotary Club of Kingston East & Port Royal
Affiliations
- Member of the Rotary Club of Kingston East & Port Royal
- Member of the Ministry of Justice Staff Welfare Committee (2024-2026)
Timeline
Director, Documentation, Information & Access Services
Ministry of Justice
10.2019 - Current
Access Officer
Ministry of Justice
03.2016 - 09.2019
Acting Rural Development Librarian
Manchester Parish Library Network
09.2015 - 10.2015
Librarian (Children’s Services)
St. Elizabeth Parish Library
02.2014 - 02.2016
Library Assistant
Kingston & St. Andrew Parish Library
08.2008 - 01.2014
Certificate (Pending) - Mid-Level Leadership Development Programme
Caribbean Centre For Leadership Administration
Certificate - Strategic & Corporate Planning
Management Institute for National Development (MIND)
Certificate of Achievement - Transformational Leadership
Mona School of Business and Management
Certificate - Human Resource Management
University of the Commonwealth Caribbean
Certificate - Records & Information Management
University of the Commonwealth Caribbean
Certificate - Supervisory Management
University of the West Indies, Open Campus
Certificate of Participation - Customer Service Sensitization
Management Institute for National Development (MIND)
Certificate - Digital Literacy
Management Institute for National Development (MIND)
Certificate - Events Planning & Public Speaking
Jamaica Cultural Development Commission
Bachelor of Arts - Library & Information Studies
University of The West Indies
Certificate - Customer Service Excellence
Management Institute for National Development (MIND)
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