Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Languages
Certification
Timeline
Generic

VANESSA BRISSETT

Discovery Bay, St. Ann

Summary

Courteous Hospitality Worker remains calm and focused in busy situations. Communicates effectively and cordially with customers, colleagues and management. Delivers strong clerical support and is willing to help with various tasks to complete assignments.

Overview

8
8
years of professional experience

Work History

Operations Coordinator

Tankweld Metals Ltd
03.2019 - 06.2025
  • Ensuring smooth operational process
  • Handling logistics
  • Managing schedules
  • Data Entry
  • Administrative Support
  • Customer Support

Front Desk Agent

Pineapple Court Hotel
02.2018 - 03.2019
  • Welcomed each new arrival pleasantly and confirmed reservations and identification.
  • Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
  • Handled incoming calls professionally, directing inquiries to appropriate personnel as needed.
  • Enhanced guest satisfaction by efficiently managing check-in and check-out processes.

Server

Bamboo Beach Club
01.2017 - 02.2018
  • Served food and beverages promptly with focused attention to customer needs.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.

Education

Hospitality, Front Desk, Administration & Customer Service

St. Monicas College
Ocho Rios, St. Ann

High School Diploma - undefined

Ocho Rios High
Ocho Rios, St. Ann
07.2016

Skills

  • MICROSOFT EXCEL & WORD
  • CUSTOMER SERVICE
  • PROBLEM SOLVING
  • TEAM WORK
  • CRITICAL THINKING
  • DATA ENTRY CLERK
  • VERBAL COMMUNICATION
  • MULTITASKING
  • TIME MANAGEMENT

Hobbies and Interests

  • Reading
  • Cooking
  • Shopping
  • Video Games
  • Graphic Design
  • Writing

Languages

Spanish
Beginner (A1)
English
Bilingual or Proficient (C2)

Certification

Caribbean Council Examination

  • Food & Nutrition
  • Human & Social Biology
  • English Language
  • Integrated Science
  • Home Economics


Timeline

Operations Coordinator

Tankweld Metals Ltd
03.2019 - 06.2025

Front Desk Agent

Pineapple Court Hotel
02.2018 - 03.2019

Server

Bamboo Beach Club
01.2017 - 02.2018

High School Diploma - undefined

Ocho Rios High

Hospitality, Front Desk, Administration & Customer Service

St. Monicas College

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VANESSA BRISSETT