Tyrone Shorter
Morant Bay, Saint Thomas
Summary
Results-driven professional with experience in safety training, operations, and customer service. Highly punctual, motivated, and adept at problem-solving. Committed to continuous learning and excelling in collaborative, fast-paced environments. Strong leadership, teamwork, and communication skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Attractions Safety Trainer
Silver Dollar City
04.2024 - 12.2024
- Led safety training sessions for new and returning employees, ensuring compliance with operational standards.
- Conducted routine safety inspections and addressed maintenance issues to enhance ride efficiency.
- Assisted guests in boarding, securing safety devices, and responding swiftly to emergencies.
- Provided ongoing support for employees by answering questions, addressing concerns, and offering guidance on best practices in workplace safety.
- Promoted a culture of safety awareness within the organization through effective communication strategies and initiatives.
Ride Maintenance Technician
Silver Dollar City
04.2024 - 12.2024
- Responsible for the inspection of and preventive and corrective maintenance of individual or groups of rides and/or other attractions.
- Support and assist all Ride Maintenance Technicians on work performed on rides/attractions.
- Consistently practiced safe work habits including, but not limited to the use of personal protective equipment, safe lifting practices and reporting of unsafe situations.
- Responsible for the troubleshooting and repair of assigned mechanical, systems animation and special effects on rides and/or attractions.
Merchandise Delivery Team Member
Silver Dollar City
08.2023 - 12.2023
- Managed the safe pickup and distribution of merchandise to park stores.
- Operated pallet jacks to transport goods efficiently and ensure timely deliveries.
- Coordinated inventory returns and weekly order fulfillment.
- Assisted in warehouse operations when needed, contributing to overall company success.
Attractions Host
Silver Dollar City
05.2022 - 12.2023
- Monitored ride boarding processes to ensure guest safety and compliance.
- Performed operational checks and responded promptly to maintenance needs.
- Supported team members by collaboratively working together to achieve operational goals and create memorable experiences for guests.
Sales Associate
Bigfoot Fun Park
07.2022 - 09.2022
- Processed transactions using a POS system and assisted customers with inquiries.
- Maintained an organized sales floor and ensured proper stock display.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Engaged with customers to build rapport and loyalty.
WaterPark Front Desk
Chula Vista Resort
05.2021 - 09.2021
- Provided guests with information about hotel services, travel directions, and entertainment options.
- Handled credit card transactions and maintained arcade facilities.
- Skilled at working independently and collaboratively in a team environment.
Brand Advocate
Hinduja Global Solutions
06.2020 - 05.2021
- Managed high-volume customer inquiries and complaints in a fast-paced call center.
- Utilized CRM software to log interactions and resolve issues effectively.
- Strengthened brand loyalty with exceptional customer service skills, providing personalized attention to consumers'' needs and preferences.
Education
Bachelor of Science - Logistics & Supply Chain Management
Caribbean Maritime University
Kingston, Jamaica11-2022
Skills
- Proficient in Microsoft Office Suite tools
- Collaborative team oversight
- Safety compliance protocols
- Inventory & Logistics Coordination
- Experienced with tax preparation software
- Financial record management
- Financial Statement Preparation & Analysis
- Incident management reporting
- Ecological consciousness
- Safety compliance inspection
- Executing regular safety evaluations
- Hazard identification
- Lockout and tagout procedures
Certification
Intuit Bookkeeping Certification
Intuit | Earned April 2025
QuickBooks Online Certification Level 1
Intuit | Expected May 2025
Languages
English
Bilingual or Proficient (C2)
Spanish
Intermediate (B1)
Timeline
Attractions Safety Trainer
Silver Dollar City
04.2024 - 12.2024
Ride Maintenance Technician
Silver Dollar City
04.2024 - 12.2024
Merchandise Delivery Team Member
Silver Dollar City
08.2023 - 12.2023
Sales Associate
Bigfoot Fun Park
07.2022 - 09.2022
Attractions Host
Silver Dollar City
05.2022 - 12.2023
WaterPark Front Desk
Chula Vista Resort
05.2021 - 09.2021
Brand Advocate
Hinduja Global Solutions
06.2020 - 05.2021
Bachelor of Science - Logistics & Supply Chain Management
Caribbean Maritime University
Similar Profiles
Ethan HicksEthan Hicks
Food Senior Team Lead at Silver Dollar CityFood Senior Team Lead at Silver Dollar City
Jakob JohnsonJakob Johnson
Sales Auditor at Silver Dollar CitySales Auditor at Silver Dollar City
PETA-LEE RICHARDSPETA-LEE RICHARDS
Ride Operator at Silver Dollar CityRide Operator at Silver Dollar City