Overview
Work History
Education
Skills
Timeline
Generic

Troy Bain

Turks & Caicos I Sland

Overview

16
16
years of professional experience

Work History

DJ

Prime Djs
01.2009 - Current
  • Improved event atmosphere by curating tailored playlists for a diverse range of clients and venues.
  • Managed sound equipment setup and breakdown, ensuring optimal audio quality for each performance venue.
  • Implemented effective time management strategies allowing proper preparation prior to each performance.
  • Monitored crowd reactions adjusting setlists accordingly for an engaging experience tailored towards audience preferences.

Airport Security Officer

Airport Authority
11.2020 - 06.2024
  • Interacted with public to give directions, explain rules, and regulations and respond to inquiries.

Concierge

Beach Enclave
12.2019 - 08.2020
  • Improved overall guest satisfaction by consistently exceeding expectations in all aspects of concierge services.
  • Maximized guest satisfaction by promptly addressing concerns and resolving issues.
  • Managed daily operations of concierge desk and monitored staff performance to proactively address inefficiencies.
  • Contributed to a positive work environment by maintaining a professional demeanor at all times.

Airport Greeter

Seven Stars Resort And Spa
03.2010 - 11.2019
  • Promoted a welcoming atmosphere for international travelers through courteous multilingual communication skills where applicable.
  • Streamlined check-in processes for smoother boarding, ensuring passengers were efficiently guided to their respective gates.
  • Upheld hygiene standards within the greeting area through regular cleaning and sanitizing practices as required.
  • Maintained thorough knowledge of airport layout, enabling quick direction of lost or disoriented passengers towards their destinations within the facility.

Concierge

Beaches Turks & Caicos
09.2009 - 01.2010
  • Assisted guests with special needs or requests, demonstrating empathy and understanding in every interaction.
  • Provided exceptional customer service to diverse clientele, fostering an atmosphere of inclusivity and respect.
  • Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
  • Maintained front desk's concierge book to provide visitors with access to relevant local information.

Education

High School Diploma -

Clement Howell High School
Turks & Caicos Islands
07-2008

Skills

  • Live remixing
  • Music production
  • Digital DJ software proficiency
  • Genre versatility
  • Customer service
  • Highly adaptable

Timeline

Airport Security Officer

Airport Authority
11.2020 - 06.2024

Concierge

Beach Enclave
12.2019 - 08.2020

Airport Greeter

Seven Stars Resort And Spa
03.2010 - 11.2019

Concierge

Beaches Turks & Caicos
09.2009 - 01.2010

DJ

Prime Djs
01.2009 - Current

High School Diploma -

Clement Howell High School

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Troy Bain