Dedicated housekeeper with extensive experience at Ameristar Casino Resort Spa, excelling in deep cleaning and laundry management. Proven ability to enhance guest satisfaction through meticulous room organization and effective inventory control. Skilled in operating household equipment and fostering positive guest relations, ensuring a welcoming environment for all visitors.
Overview
13
13
years of professional experience
Work History
Housekeeper
Ameristar Casino Resort Spa
Black Hawk City, USA
12.2017 - 01.2026
Knows how to use and operate household equipment.
Follow Operation and shift change procedures and task.
Perform daily deep cleaning of guest rooms, storage areas and laundry areas as assigned by housekeeping supervisor or executive house.
Perform periodically deeper cleaning of guestrooms as requested.
Organize furniture and amenities in guest rooms.
Determine priorities at shift start and plans for daily activities.
Assist in laundry as required.
Obtain vacancies, arrivals and departures report and special request for rooms and adhere to them when possible.
Replace all supplies and amenities in guestroom as required.
Transport trash and waste to proper disposal areas.
Provide turn down service as required.
Follow lost and found procedures.
Complete reports and any other duties as assigned.
Housekeeper
Providence Town Inn
Massachusetts, USA
01.2013 - 01.2014
Knows how to use and operate household equipments.
Follow Operation and shift change procedures and task.
Perform daily deep cleaning of guest rooms, storage areas and laundry areas as assigned by housekeeping supervisor or executive house.
Perform periodically deeper cleaning of guestrooms as requested.
Organize furniture and amenities in guestrooms.
Determine priorities at shift start and plans for daily activities.
Assist in laundry as required.
Obtain vacancies, arrivals and departures report and special request for rooms and adhere to them when possible.
Replace all supplies and amenities in guestroom as required.
Transport trash and waste to proper disposal areas.
Provide turn down service as required.
Follow lost and found procedures.
Complete reports and any other duties as assigned.
Provide clean towels in locker room.
Maintain stock chemicals in laundry room.
Provide clean linens to housekeepers.
Clean and iron uniforms, collect dirty towels from locker area and bring to laundry.
Education
Certificate -
Heart/NCTVET
06.2003
High School -
Black River High School
01.2001
Skills
Equipment operation
Deep cleaning
Laundry management
Inventory control
Room organization
Guest relations
References
Lawrence Lisnoff, Manager, Providence Town Inn, Massachusetts, USA, 1 508-487-9500
Providencia Madina, Manager, Housekeeping, Ameristar Casino Resort Spa, Black Hawk City, Colorado, 1 720-946-4000
Educational Institutions
Heart/NCTVET, 06/01/03
Black River High School, 08/01/96 - 05/01/01
Aim Objectives
To be a part of an organization that will enhance the skills I already have as well as provide the opportunity for personal and professional growth and achieve the organization goals.