Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
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Toussaint Patterson

Summary

Dynamic bartender with a proven track record at Margaritaville-Negril, adept at managing high customer volumes while delivering exceptional service. Recognized for strong multitasking abilities and fostering loyal clientele through engaging interactions. Highly reliable and a team player, consistently maintaining a well-stocked bar to enhance customer satisfaction.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Bartender

Magaritaville-Negril
02.2018 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Kept bar presentable and well-stocked to meet customer needs.

Dining Room

Sandals
04.2016 - 04.2018
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.

Steward

Sandals
04.2015 - 04.2018
  • Performed thorough cleaning tasks after each shift, maintaining a spotless work area for colleagues and patrons alike.
  • Supported banquet events by efficiently preparing tables, serving guests, and clearing dishes promptly after completion.
  • Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
  • Enhanced customer satisfaction by providing exceptional service and attending to passenger needs.

Education

Frome Technical High School
Westmoreland
06.2011

Skills

  • Strong multitasking
  • Customer service
  • Highly reliable
  • Team player attitude
  • Engaging personality

Accomplishments

Was recognized as Bartender of the year 2023

Certification

Best Attitude Ever-2019

In recognition and appreciation for service while executing core values to guests at Margaritaville Negril.


Steward of the Quarter- Sandals Negril

Timeline

Bartender

Magaritaville-Negril
02.2018 - Current

Dining Room

Sandals
04.2016 - 04.2018

Steward

Sandals
04.2015 - 04.2018

Frome Technical High School

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Toussaint Patterson