Toshora Simpson-Gayle
Kingston
Summary
Dynamic Administrator with a proven track record at Choice Packers Co. Ltd, excelling in customer service and data confidentiality. Enhanced office efficiency through optimized supply chain logistics and effective team leadership, fostering professional growth among staff. Committed to maintaining meticulous records and ensuring seamless document management while resolving conflicts with a personable approach.
Overview
22
22
years of professional experience
Work History
Administrator
Choice Packers Co.Ltd
01.2004 - Current
- Handled sensitive information discreetly.
- Maintained personnel records and updated internal databases to support document management.
- Provided exceptional customer service to both internal and external stakeholders through prompt response times and thorough issue resolution efforts.
- Optimized supply chain logistics for office supplies, avoiding stockouts and excess inventory.
- Supervised administrative support staff members, offering guidance, feedback, and mentorship that contributed to their professional growth and development.
- Improved employee productivity with effective time management strategies for daily tasks.
- Oversaw maintenance of office equipment, minimizing downtime due to malfunctions or repairs.
- Observed packing operations to verify conformance to specifications.
- Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
Education
Bachelor of Science - Business Administration
Northern Caribbean University
Mandeville 08-2014
Skills
- Customer service
- Attention to details
- Data confidentiality
- Team collaboration
- Personable and approachable
- Recordkeeping and file management
- Office administration
- Decision-making
- Administrative support
- Document management
- Conflict resolution
- Verbal and written communication
- Team building and leadership
Timeline
Administrator
Choice Packers Co.Ltd
01.2004 - Current
Bachelor of Science - Business Administration
Northern Caribbean University
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