Tori Myhon McPherson-Out Of Country
Hospitality Worker
Kingston,Jamaica
Summary
I'm Tori McPherson, a highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Server/Food Expeditor
(J-1Visa) Buglin Bull Restaurant and Sport Bar
Rushmore, Custer , United States
2019.05 - 2019.09
- Illustrated knowledge of the menu and service offerings to educate guests.
- Orchestrated a smooth and seamless workflow between kitchen and tables in a fast-paced restaurant, resulting in quick delivery of proper orders with full customer satisfaction.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Coordinated service for food runners and other kitchen staff.
Line Cook/Line Preparation Cook
(J-1Visa) Buglin Bull Restaurant and Sports Bar
CUSTER , South Dakota
2019.05 - 2019.09
- Cooked multiple orders simultaneously during busy periods.
- Kept stations stocked and ready for use to maximize productivity.
- Prepared garnishes for later use in meal production.
- Washed and peeled ingredients to prepare for different meals and recipes.
- Completed special orders according to customer dietary needs.
Laundry Attendant
(J-1 Visa) Holiday Inn Express
Custer , SD
2019.05 - 2019.09
- Loaded and unloaded washers and dryers and corrected operating instructions.
- Assisted with additional housekeeping tasks during staffing shortages.
- Set dryers at appropriate drying times and settings by considering fabric type and load size.
- Inspect laundry for damage or stains to repair or pre-treat
- Coordinated with housekeeping to meet laundry needs by preparing appropriate quantities.
Front Desk Agent/Housekeeper
(J-1 Visa) Kennebunkport Resort Collection
Dock Square, Kennebunkport , ME
2021.05 - 2021.09
- Manage online, phone, and in-person room reservations.
- Welcome guests, check them in, distribute room keys, and explain the hotel’s amenities.
- Answering inquiries about business operations and policies, resolving concerns, and developing creative solutions to guest concerns.
- I inspected each room for cleanliness, utilizing a checklist to meet company standards.
- Furnished guests with clean linens and supplied rooms with toiletries.
- Deep-cleaned areas in need of additional sanitation.
Education
Associate of Science - Tourism, Hospitality and Entertainment
Excelsior Community College
KINGSTON,JAMAICA01.2021
High School Diploma - Business & IT
DUNOON PARK TECHNICAL HIGH
KINGSTON JAMAICA 01.2018
Skills
- Office Equipment Proficiency
- High-Energy Attitude
- Computer Skills
- Food Preparation
- Guest Relations
- Health Code Compliance
- Teamwork and collaboration
- Phone and email etiquette
- Focused and Detail-Oriented
Additional Information
- live:myhontori_1
Certification
- Certified Customer Service, City, and Guilds, 2018
- Bookkeeping, City and Guild 2018
Timeline
Front Desk Agent/Housekeeper
(J-1 Visa) Kennebunkport Resort Collection
2021.05 - 2021.09
Server/Food Expeditor
(J-1Visa) Buglin Bull Restaurant and Sport Bar
2019.05 - 2019.09
Line Cook/Line Preparation Cook
(J-1Visa) Buglin Bull Restaurant and Sports Bar
2019.05 - 2019.09
Laundry Attendant
(J-1 Visa) Holiday Inn Express
2019.05 - 2019.09
Associate of Science - Tourism, Hospitality and Entertainment
Excelsior Community College
High School Diploma - Business & IT
DUNOON PARK TECHNICAL HIGH
- Certified Customer Service, City, and Guilds, 2018
- Bookkeeping, City and Guild 2018
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