Summary
Overview
Work History
Education
Skills
Languages
Timeline
Tianna Mccarthy

Tianna Mccarthy

St.mary,01

Summary

Professional with extensive experience in customer service and food safety compliance, adept at ensuring guest satisfaction through effective communication and prompt resolution of issues. Demonstrated ability to maintain cleanliness and organization in dining areas while adhering to health department regulations. Skilled in transaction handling and point-of-sale operations, accurately processing orders and payments while promoting menu items to enhance sales performance. Proven track record of delivering courteous service and maintaining high standards of sanitation in fast-paced environments.

Overview

3
3
years of professional experience

Work History

Server

Am not emplay
St.mary, Jamaican
06.2022 - 08.2025
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Promoted desserts, appetizers, and specialty drinks to optimize sales.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Maintained records of transactions made during shift as required by law or company policy.
  • Checked food before serving it to customers.
  • Accurately recorded orders on cash register and point-of-sale system.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Delivered food orders promptly and courteously.
  • Prepared drinks according to standard recipes.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Followed health safety guidelines when preparing and serving food products.
  • Upheld high standards of sanitation in accordance with health department regulations.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Took orders from customers accurately and in a timely manner.
  • Stayed informed about daily specials, new menu items, promotions.

Education

High School Diploma -

Tacky High School, Gayle St.mary
06-2026

Skills

  • Customer service
  • Transaction handling
  • Food safety compliance
  • Point-of-sale operation

Languages

English
First Language
English
Beginner (A1)
A1

Timeline

Server - Am not emplay
06.2022 - 08.2025
Tacky High School - High School Diploma,

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Tianna Mccarthy