Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Qualifications - Cxc
Certification
Timeline
Generic

Thalia Gordon Samuels

Montego Bay

Summary

To develop my experience in customer service and use that knowledge to enhance customer experience.

Skilled AR specialist with expertise in collections and success in improving accounts receivable functions and performance. Successful in applying recovery strategies and negotiating with account holders to cut outstanding debts and aged accounts. Excited to bring talent to team offering opportunities for growth and advancement.

Skilled professional with experience in collections, customer service and data entry. Exceptional interpersonal and problem-solving skills. Effectively mediates customer disputes and collects payment in timely manner.

Overview

16
16
years of professional experience
1
1
Certification

Work History

AR Collection Specialist

Infinity Behavioral Health
05.2023 - Current

Merchandizer

Creation Foods Ltd.
01.2010 - 01.2016
  • My job was to promote company products and relate to the needs of customers and restock and rotate store shelves

Cashier/Customer Service assistant

Healthy living Herbal clinic
01.2009 - 01.2010
  • I answer customer questions assist and ensure their needs are taken care of

Education

Diploma - certificate phlebotomy technician

Hecoin Jamaica Ltd
47 Market Street, Montego Bay, St. James
01.2014

Certificate - CSEC

Western Education Institute
22 Hart Street, Montego Bay
01.2008

High school certificate - Cxc

Anchovy High School
01.2006

Skills

  • Reliable and punctual
  • Friendly and outgoing
  • Stock rotation
  • Pricing and shelf labeling
  • Payment plan negotiation

Hobbies and Interests

  • Creating and developing vegan dishes
  • Surfing the internet on home renovation and décor to develop a talent in that field.

Qualifications - Cxc

Office Administration...................................2

Principles Of Business.................................1

Principles Of Account..................................2

Information Technology..............................3

Agricultural Science.....................................3 

History..........................................................3 

Social Studies...............................................2

English Language.........................................3

Certification

  • Certificate in Microsoft Unlimited Potential (Bluefield People Community Association) [2006]

Timeline

AR Collection Specialist

Infinity Behavioral Health
05.2023 - Current

Merchandizer

Creation Foods Ltd.
01.2010 - 01.2016

Cashier/Customer Service assistant

Healthy living Herbal clinic
01.2009 - 01.2010

High school certificate - Cxc

Anchovy High School

Diploma - certificate phlebotomy technician

Hecoin Jamaica Ltd

Certificate - CSEC

Western Education Institute
Thalia Gordon Samuels