Teshell Simpson
St.Elizabeth ,01
Summary
Efficient Restaurant Server known for high productivity and ability to complete tasks swiftly. Specialize in customer service, time management, and conflict resolution, ensuring smooth operational flow and satisfaction. Excel using communication skills, adaptability, and teamwork to create exceptional dining experiences.
Overview
6
6
years of professional experience
Work History
Restaurant Server
Ikaana Restaurant and Gaming Lounge
St. Elizabeth, Jamaica
02.2023 - 05.2024
- Setting tables
- Collaborated with 5 other servers to ensure each guest have a perfect dining experience
- Serving food and drink order’s speedily
- Clearing and cleaning tables
Restaurant Server
Sandals South Coast
Whitehouse, Jamaica
12.2021 - 05.2023
- Greeting and seating guest
- Providing excellent customer service and dining experiences at any restaurant
- Suggestions and upsell items eg. Wines by the bottle
- Serve food, drinks and clean tables
- Answer questions about menus and most importantly check for allergies
- Deal with complaints
- Guide guests through their culinary experience, going above and beyond ensuring they have everything they desire
Server/Customer Service Cashier
Kai-usion kuisine
Kingston , Jamaica
01.2018 - 07.2020
- Maintained a positive customer-first attitude
- Providing excellent customer service during dining experiences
- Cleaning tables and preparing space for future diners
- Taking orders and resolving customer complaints
- Cashing out and checking off at the end of the day
Education
Restaurant Server Course
Sandals Corporate University
Online 01-2023
Customer Engagement For Hospitality Services
HEART NSTA TRUST
Workforce, Westmorland 01-2022
Hospitality Training Program
Sandals Corporate University
Westmorland, Jamaica 01-2021
Black River High School
Black River, St.Elizabeth 01-2015
Vauxhall High School
Kingston, Jamaica 01-2013
Skills
- Table setting
- Food preparation
- Order management
- Customer service
- Organised
- Adaptability
- Hardworking with positive attitude
Timeline
Restaurant Server
Ikaana Restaurant and Gaming Lounge
02.2023 - 05.2024
Restaurant Server
Sandals South Coast
12.2021 - 05.2023
Server/Customer Service Cashier
Kai-usion kuisine
01.2018 - 07.2020
Restaurant Server Course
Sandals Corporate University
Customer Engagement For Hospitality Services
HEART NSTA TRUST
Hospitality Training Program
Sandals Corporate University
Black River High School
Vauxhall High School