Computer Skills
Tenecia Wilson
Clerk
St.Thomas,08
Summary
Experienced Credit Clerk with over three years of experience in Banking industry. Excellent reputation for resolving problems and improving customer satisfaction. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
6
6
years of post-secondary education
Work History
Credit Clerk
COK Sodality
Kingston
09.2019 - Current
- Handled reporting, filing and collections paperwork for credit group.
- Contacted clients about verifying account information and updated services, answered questions and resolved concerns to uphold exceptional customer service standards and promote brand loyalty.
- Updated client accounts with new information and verified data for informed credit approvals.
- Motivated and encouraged staff to enhance productivity and meet demanding internal and customer targets.
- Verified application and account details to accurately asses credit and financial risks of potential clients.
Education
High School Diploma -
Seaforth High School
Blacksmith Lane, Morant Bay 09.2011 - 05.2017
High School Diploma -
Vauxhall High School
WIndward Road Kgn 09.2017 - 06.2018
Skills
Application verification
Software
Customer Service
Leadership Skills
Time Managment
Empathy
Interests
Writing
Reading
Volunteering
Music
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Credit Clerk
COK Sodality
09.2019 - Current
High School Diploma -
Vauxhall High School
09.2017 - 06.2018
High School Diploma -
Seaforth High School
09.2011 - 05.2017
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