Tayala Shepherd
Account Executive
Kingston
Summary
Motivated professional offering proficiency in data entry combined with strong analytical thinking skills. Personable team player with exceptional customer service abilities. Fast learner and committed to continuous, self-directed learning.
Overview
7
7
years of professional experience
5
5
years of post-secondary education
Work History
Account Executive
Gutzmore Concepts
05.2023 - Current
- Assisted in the onboarding process for new clients, ensuring a smooth transition into the company''s roster of accounts.
- Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
- Established long-lasting relationships with key decision-makers within client organizations, solidifying the company''s reputation as a trusted partner in their respective industries.
- Built and strengthened relationships with new and existing accounts to drive revenue growth.
Data Entry Clerk
5 Spiced!
08.2020 - 01.2023
- Added documents to file records and created new records to support filing needs.
- Corrected data entry errors to prevent duplication or data degradation.
- Proved successful working within tight deadlines.
- Scanned documents and saved in database to keep records of essential organizational information.
Receptionist
Mona Visitors Lodge, UWI Mona
07.2017 - 08.2017
- Answered central telephone system and directed calls accordingly.
- Confirmed appointments, communicated with clients and updated client records.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Coordinated catering and set up conference rooms for corporate and client meetings.
Education
High School Diploma -
Ardenne High
Kingston, Jamaica 09.2014 - 06.2019
Skills
Maintains confidentiality
Professional and mature
Word processing
Schedule Management
Administrative support
Office administration
Attention to detail
Fast learner
Multi-tasking
40 WPM typing speed
Timeline
Account Executive
Gutzmore Concepts
05.2023 - Current
Data Entry Clerk
5 Spiced!
08.2020 - 01.2023
Receptionist
Mona Visitors Lodge, UWI Mona
07.2017 - 08.2017
High School Diploma -
Ardenne High
09.2014 - 06.2019