Tashika Anderson
Roaring River Steer Town,St Ann
Summary
Skilled Butler and hospitality professional with extensive experience at Royalton White Sands Resort, adept in guest relations and personalized service. Excelled in managing time and anticipating guest needs, ensuring satisfaction and privacy. Proven track record in housekeeping services and fine dining service, enhancing guest experiences through interpersonal awareness and effective oral communication.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Butler
Royalton White Sands Resort
01.2023 - Current
- Arranged for extra bedding, linens, towels, and furniture to satisfy guests.
- Inspected all cleaning and household tasks for alignment with hotel standards.
- Maintained professional yet personable relationship with guest by observing social boundaries and standards of privacy and confidentiality.
- Identified needs and coordinated plans for travel and out-of-town experience.
- Ensure minibar is stock, room is clean daily,take care of request help with lunch,make dinner reservations arrangements.
Butler
Ocean Eden Bay
10.2021 - 11.2022
Housekeeper
Ocean Coral Spring and Ocean Eden Bay
06.2021 - 10.2021
- Disposed of trash and recyclables each day to avoid waste buildup.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Operated electronic backpack vacuums and floor sweepers.
- Hand-dusted and wiped down room furniture, fixtures, and window sills to keep areas clean and comfortable.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
Cashier
Reno Caseno
05.2018 - 01.2019
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Answered questions about gaming policies and addressed customer concerns.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Operated cash register to record transactions accurately and efficiently.
Waitress
Margaritaville Ocho Rios
01.2016 - 06.2017
- Kept server areas clean and stocked to increase efficiency while working tables.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Used cash registers and credit card machines to cash out customers.
- Proved successful working within tight deadlines and a fast-paced environment.
- Processed orders and sent to kitchen employees for preparation.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
Education
Butler Management
FIB Acadamy
UsaRoom Attendant/ Food And Beverge
St Monicas Collage
Ocho Rios, Jamaica05-2009
High School Diploma -
St Mary Technical High
06-2005
OchoRios High
06-2003
Bamboo Primary
St Ann's Bay, Jamaica06-2001
ST Anns Bay Primary
06-1999
Skills
- Table setting
- Room assistance
- Managing time
- Interpersonal awareness
- Guest needs anticipation
- Oral communication
- Housekeeping services
- Fine dining service
- Guest relations
- Personalized service
- First aid training
Certification
Butler Certificate in completing Training course
Butler Management Diploma
5 Star Platinum Certificate in Butler Course
Housekeeping Certificate
Hobbies
For sining music is my peace i listen to the words of a song and fell every note and words that are singing
My drawing is of nature i love nature deeply i admire all little things that make up this beautiful world
My dancing comes from joy and peace of mind i can be myself when i dance and leave all troubles behind
Timeline
Butler
Royalton White Sands Resort
01.2023 - Current
Butler
Ocean Eden Bay
10.2021 - 11.2022
Housekeeper
Ocean Coral Spring and Ocean Eden Bay
06.2021 - 10.2021
Cashier
Reno Caseno
05.2018 - 01.2019
Waitress
Margaritaville Ocho Rios
01.2016 - 06.2017
Butler Certificate in completing Training course
Butler Management Diploma
5 Star Platinum Certificate in Butler Course
Housekeeping Certificate
Butler Management
FIB Acadamy
Room Attendant/ Food And Beverge
St Monicas Collage
High School Diploma -
St Mary Technical High
OchoRios High
Bamboo Primary
ST Anns Bay Primary
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