Summary
Overview
Work History
Education
Skills
Skills
Timeline
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TASHESHA WHITE

Westmoreland ,Jamaica

Summary

I have a wealth of experience in the domains of Communication, Customer Service, and Marketing, having a track record of working with customer-centric solutions. My passion lies in effective communication, and I am unwaveringly committed to delivering the best services while prioritizing the company's and its clients' needs.

Overview

5
5
years of professional experience

Work History

Marketing Coordinator

Jamwest Beach
03.2024 - Current
  • Answered general marketing department inquiries by email, phone, and mail.
  • Developed visually engaging marketing materials to support product launches and promotions.
  • Collaborated with external agencies on advertising campaigns, ensuring alignment with overall marketing objectives.
  • Composed daily posts for social media and helped build corporate presence on Twitter, Facebook, and Instagram.

Customer Experience Associate

Conduent Jamaica
10.2020 - 07.2023
  • Respond prompt and professionally to all incoming customer queries
  • Documented customers' interaction where necessary
  • Handled customers' information with the utmost care and confidentiality
  • Responded in simple and clear language to customer inquiries.

Administrative and Marketing Assistant

Hammond's Bakery
11.2019 - 09.2020
  • Managed daily cash flow, the internal remittance system, and making bank deposits
  • Supervised Social Media platforms
  • Created a functional marketing calendar of events
  • Planned social marketing campaign.

Education

B.A. Integrated Marketing Communication -

Caribbean Institute of Media and Communication, University of the West Indies, Mona

Skills

  • Customer Service
  • Event Planning
  • Teamwork and Collaboration
  • Detail Oriented
  • Scheduling
  • Relationship Building
  • Branding

Skills

Adaptable, Expert time management, Organization, Social Media Management, Strict adherence to policies and procedures, Team Player, Advanced Confidentiality, Client Relations, Customer Retention, Conflict Resolution, Effective Communication, Empathetic and positive in most situations., Adobe Photoshop, Customer Access Tool, Microsoft Office Suite, Practice Fusion, Point of Sale, Social Media Platforms (Facebook/Twitter/Instagram)

Timeline

Marketing Coordinator

Jamwest Beach
03.2024 - Current

Customer Experience Associate

Conduent Jamaica
10.2020 - 07.2023

Administrative and Marketing Assistant

Hammond's Bakery
11.2019 - 09.2020

B.A. Integrated Marketing Communication -

Caribbean Institute of Media and Communication, University of the West Indies, Mona

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