Tashani Haye-Townsend

• Assisted in coordinating daily operations to ensure efficiency and adherence to company standards.
• Supported team members in utilizing operational tools and systems for improved workflow.
• Learned safety protocols and best practices to maintain a secure working environment.
• Observed and documented operational processes to identify areas for improvement.
• Participated in training sessions to enhance understanding of operational procedures and policies.
• Gained experience in customer service interactions, addressing inquiries and providing solutions.
• Facilitated smooth collaboration between departments through clear communication channels.
• Developed strong relationships with vendors, resulting in better pricing and improved service quality.

. Selling Travel Packages Over the Phone
They promote and sell holiday packages, tours, and travel services to potential customers.

2. Providing Travel Information and Advice
They answer customer inquiries about destinations, accommodations, transportation, and itineraries.

3. Help clients make informed vacation decisions based on their preferences and budget.

4. Processing Bookings and Payments
They handle reservations, confirm travel arrangements, and process payments securely, ensuring all details are accurate and customers receive proper documentation.