Tashalee Rosedam
Kingston,Jamaica
Summary
Operations and Warehouse Management professional with 3+ years of experience supporting inventory control, warehousing operations, logistics coordination, and distribution activities. Proven ability to manage stock accuracy through physical counts and system reconciliation, coordinate receiving and dispatch operations, support delivery fleet activities, and maintain organized, compliant warehouse environments. Strong leadership, documentattion, and processcontrol skills with proficiency in Excel and inventory systems.
Overview
6
6
years of professional experience
Work History
MANAGER
North Wend Food
04.2025 - 10.2025
- Coordinated daily warehouse operations, overseeing receiving, storage, and distribution of goods.
- Monitored inventory levels, conducting physical stock counts and reconciling variances.
- Ensured accurate and timely dispatch of goods, maintaining proper documentation throughout.
- Assisted with scheduling and loading verification to enhance delivery fleet coordination.
- Maintained organization and physical condition of warehouse by monitoring layouts and inspecting equipment.
- Prepared accurate receiving, inventory, and dispatch records for audit readiness.
- Assigned daily work duties to support efficient workflow coverage among staff.
- Collaborated with internal departments to ensure compliance with shipping regulations and operational procedures.
Logistics/ Operations Support (customer and order coordinator)
RemoteReps
01.2022 - 09.2022
- Managed customer accounts to ensure timely service delivery and satisfaction.
- Tracked service orders and coordinated follow-ups for efficient processing.
- Maintained accurate CRM records to enhance order transparency and documentation.
- Collaborated with internal teams to resolve discrepancies and streamline customer pipeline.
CUSTOMER SERVICE REPRESENTATIVE
Advanced Call Center Technologies
01.2020 - 10.2021
- Managed incoming customer inquiries and provided resolutions to issues or complaints.
- Demonstrated excellent customer service skills while addressing client concerns.
- Maintained accurate and detailed records of customer interactions and transactions.
- Provided ongoing support to customers and resolved issues in a timely and efficient manner.
Administrative Support
Tax Administration Jamaica
06.2019 - 08.2019
- Managed incoming calls and directed inquiries to the appropriate department or staff member.
- Handled data entry, filing, and document organization to ensure accessibility and accuracy for audits and verification.
- Supported administrative workflows by maintaining structured, compliant records.
- Greeted and assisted visitors, ensuring they received a positive first impression of the organization.
- Provided administrative support to various departments, including data entry and filing.
Education
Bachelor of Science - OPERATIONS MANAGEMENT AND MANAGEMENT STUDIES
University of The West Indies Mona
Kingston, Jamaica05.2025
Project Management
Project Management Institute
10-2025
CERTIFICATE - ENGLISH LANGUAGE TRAINER
Internationally Accredited Teaching Training
05.2021
Skills
- Warehouse operations and logistics
- Procurement and documentation management
- Inventory monitoring and reconciliation
- Data analysis and process improvement
- Cross-functional stakeholder engagement
- Fleet coordination and scheduling
- Warehouse safety and equipment maintenance
- Advanced Excel and SAP
References
Available upon request.
Timeline
MANAGER
North Wend Food
04.2025 - 10.2025
Logistics/ Operations Support (customer and order coordinator)
RemoteReps
01.2022 - 09.2022
CUSTOMER SERVICE REPRESENTATIVE
Advanced Call Center Technologies
01.2020 - 10.2021
Administrative Support
Tax Administration Jamaica
06.2019 - 08.2019
Bachelor of Science - OPERATIONS MANAGEMENT AND MANAGEMENT STUDIES
University of The West Indies Mona
Project Management
Project Management Institute
CERTIFICATE - ENGLISH LANGUAGE TRAINER
Internationally Accredited Teaching Training