Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
References
Timeline
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Tamia Longford

Port Antonio,Portland

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Customer Service Representative

A\Z ESSENTIALS
Port Antonio, Portland
07.2022 - Current
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Gathered customer feedback through surveys and used the data to improve customer service.

Storeroom Attendant

Knutsford Express
St. Ann, St. Anns Bay
08.2021 - 04.2022
  • Received, unpacked and stored incoming merchandise.
  • Organized inventory in storeroom according to item code or location.
  • Maintained accurate records of all products received or shipped out.
  • Checked for damaged items and reported findings to supervisor.
  • Adhered to safety regulations when handling hazardous materials.
  • Assisted with physical inventories as required by management.

Education

High School Diploma -

Fair Prospect High School
Portland Jamaica
07-2021

Skills

  • Product Knowledge
  • Complaint resolution
  • Appointment Scheduling
  • Data Entry
  • Consultative Sales
  • Document Control
  • Service Upselling
  • Problem Resolution

Certification

  • Receptionist
  • Customer Service

Accomplishments

  • City & Guilds- Level 1 in English Language Level 2 in Mathematics

References

References available upon request.

Timeline

Customer Service Representative

A\Z ESSENTIALS
07.2022 - Current

Storeroom Attendant

Knutsford Express
08.2021 - 04.2022

High School Diploma -

Fair Prospect High School
Tamia Longford