Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Customer Service Representative
A\Z ESSENTIALS
Port Antonio, Portland
07.2022 - Current
Answered customer inquiries and provided accurate information regarding products and services.
Provided excellent customer service to resolve customer complaints in a timely manner.
Gathered customer feedback through surveys and used the data to improve customer service.
Storeroom Attendant
Knutsford Express
St. Ann, St. Anns Bay
08.2021 - 04.2022
Received, unpacked and stored incoming merchandise.
Organized inventory in storeroom according to item code or location.
Maintained accurate records of all products received or shipped out.
Checked for damaged items and reported findings to supervisor.
Adhered to safety regulations when handling hazardous materials.
Assisted with physical inventories as required by management.
Education
High School Diploma -
Fair Prospect High School
Portland Jamaica
07-2021
Skills
Product Knowledge
Complaint resolution
Appointment Scheduling
Data Entry
Consultative Sales
Document Control
Service Upselling
Problem Resolution
Certification
Receptionist
Customer Service
Accomplishments
City & Guilds- Level 1 in English Language Level 2 in Mathematics
References
References available upon request.
Timeline
Customer Service Representative
A\Z ESSENTIALS
07.2022 - Current
Storeroom Attendant
Knutsford Express
08.2021 - 04.2022
High School Diploma -
Fair Prospect High School
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