Tami-Leigh Mitchell

A highly proficient customer service specialist who prioritizes the customer experience and swiftly resolves inquiries or challenges with professionalism. I am highly communicative and a strong team player with extensive experience in delivering exceptional guest service. My background includes roles catering to high-ticket patients, where client satisfaction is paramount. As a Mastermind Concierge with outstanding qualifications in hospitality management, I am dynamic, personable, and adept at scheduling appointments and coordinating treatment plans. With over six years of experience in the dental and orthodontics industry, I am recognized for providing unforgettable service to patients. I am well-versed in dental terminology, treatment protocols, and patient care procedures. A multi-talented Customer Support agent, I have consistently been rewarded for success in planning and operational improvements, positively impacting morale and productivity through effective policy development and staff management procedures. I am eager to contribute to team success through hard work, attention to detail, and excellent organizational skills. I have a clear understanding of email support desks, business communication platforms, and phone communication skills. I always dot all my "i"s and cross all my "t" s, ensuring precision in all aspects of my work. I am motivated to learn, grow, and excel in the customer service industry.