Tamera Tamar Traill
St Catherine
Summary
Dynamic individual with practical experience in office administration, customer service and talent for navigating challenges. Proactive approach to new tasks and great problem-solving skills. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
9
9
years of professional experience
Work History
Brand Ambassador
Boom Energy Drink
03.2016 - Current
- Communicated product information with confidence and educated consumers about company.
- Communicated product value, quality, and style to educate and entice potential customers.
- Greeted customers warmly and pleasantly answered inquiries.
- Worked with team to achieve sales goals for products.
- Planned and organized sampling events by working hand-in-hand with retail store managers and leaders.
Account Associate
Concentrix Jamaica
11.2023 - 07.2024
- Answered customer emails, chats and telephone calls to respond to questions, provide details, and resolve concerns.
- Support and assist team leads with grading agents calls.
- Deployed meticulous organization skills by assisting in coordination of client deliverables.
Account Associate
VXI Global
05.2020 - 08.2022
- Answered customer emails, chats and telephone calls to respond to questions, provide details, and resolve concerns.
- Assisted company administrators with accessing and viewing available reports.
- Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
- Managed and responded to correspondence and inquiries from customers and vendors.
Education
High School Diploma -
Distinction College
Spanish Town 01.2019
High School Diploma -
Distinction College
Spanish Town, Jamaica01.2015
High School Diploma -
Eltham High School
Spanish Town, Jamaica01.2013
Graduate Certificate -
Eltham Park Primary School
Spanish Town06.2008
Skills
- Interpersonal skills
- Intrapersonal skills
- Ability to work under pressure
- Time management
- Detailed Oriented
- Computer software skills
- Customer service skills
Qualifications - Certificates
CSEC
Principles of Business, III
English A, III
Office Administration, III
Business Administration (Pending)
Mathematics (Pending)
Timeline
Account Associate
Concentrix Jamaica
11.2023 - 07.2024
Account Associate
VXI Global
05.2020 - 08.2022
Brand Ambassador
Boom Energy Drink
03.2016 - Current
High School Diploma -
Distinction College
High School Diploma -
Distinction College
High School Diploma -
Eltham High School
Graduate Certificate -
Eltham Park Primary School
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