Tajeka Johnson
Kingston
Summary
Dedicated professional with strong communication, problem-solving, and interpersonal skills, complemented by experience in customer service, team collaboration, and delivering results in fast-paced environments. Proven ability to support operational e
Overview
7
7
years of professional experience
Work History
Pharmacy Clerk
Viomed Pharmacy
05.2019 - 06.2019
- Stocked shelves with medications and other pharmacy items for consistent availability.
- Processed incoming drug orders by checking deliveries against paperwork and updating computer system.
- Counted and labeled prescriptions with correct item and quantity.
- Facilitated smooth pharmacy operations by assisting with administrative tasks such as filing, documentation, and phone call management.
Customer Service Representative
Concentrix
02.2022 - 08.2022
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Responded to customer requests for products, services, and company information.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
- Addressed customer inquiries to ensure satisfaction and foster positive service experience.
Teacher's Assistant
Little Treasures Care Center
02.2021 - 04.2021
- Contributed to a more organized classroom setting by maintaining accurate records on student attendance, assignments, and progress reports.
- Served as a positive role model for students by demonstrating professionalism, respectfulness, and an unwavering commitment to education excellence.
Grocery Stocker
Jin 999 Supermarket
07.2018 - 09.2018
- Enhanced customer satisfaction by providing prompt assistance with locating items and answering inquiries.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Improved store organization by efficiently stocking shelves and maintaining clean, clutter-free aisles.
Room Attendant
Denali Princess Wilderness Lodge
05.2024 - 05.2025
- Vacuumed carpets, mopped floors and dusted surfaces to maintain spotless environment.
- Maintained hotel safety standards by adhering to proper procedures for handling chemicals and equipment during cleaning tasks.
- Performed deep-cleaning assignments on a regular basis to maintain the hotel''s overall appearance and appeal for both new and returning guests alike.
- Replenished guest room water glasses, toiletries, and paper products.
Education
Bachelor of Science - Computer Science
University of The West Indies
Kingston, Jamaica11-2026
Caribbean Advanced Proficiency Examination -
St. Hilda’s Diocesan High School
07-2020
Caribbean Advanced Proficiency Examination -
St. Hilda’s Diocesan High School
07-2019
Caribbean Secondary Education Certificate -
St. Hilda’s Diocesan High School
07-2018
Skills
- Communication skills
- Execute Microsoft Word, Excel and PowerPoint functions
- Good interpersonal relationship skills
- Leadership skills
- Great listening skills
- Excellent problem-solving skills
References
Colin Brown, Principal, (876) 433-6630, 3 Sunrise Lodge, Alexandria P.O., St. Ann
Joan Kenyon, Manager (876) 917-8464, 4 St. Hilda's Drive, Brown's Town P.O., St. Ann
Community Service
Alexandria Health Clinic, Community Service, 2017
Timeline
Room Attendant
Denali Princess Wilderness Lodge
05.2024 - 05.2025
Customer Service Representative
Concentrix
02.2022 - 08.2022
Teacher's Assistant
Little Treasures Care Center
02.2021 - 04.2021
Pharmacy Clerk
Viomed Pharmacy
05.2019 - 06.2019
Grocery Stocker
Jin 999 Supermarket
07.2018 - 09.2018
Bachelor of Science - Computer Science
University of The West Indies
Caribbean Advanced Proficiency Examination -
St. Hilda’s Diocesan High School
Caribbean Advanced Proficiency Examination -
St. Hilda’s Diocesan High School
Caribbean Secondary Education Certificate -
St. Hilda’s Diocesan High School
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