Tahjay Stanley
Kingston 10
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Technician
Tech Support Ja
12.2020 - 08.2023
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Maintained quality assurance and customer satisfaction objectives.
- Inspected equipment to identify areas of wear or causes of malfunctions.
- Observed equipment operation to diagnose and troubleshoot reported issues.
Receptionist
Polack Ltd
03.2019 - 12.2020
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Corresponded with clients through email, telephone, or postal mail.
- Maintained confidentiality of information regarding clients and company.
Skills
- Communication Skills
- Time Management
- Teamwork
- Adaptability
- Critical Thinking
- Technical Support
Education
- Pre UWI 2019-2020
- Kingston College 2017-2018
- Wolmers Boys 2012-2017
Certification
CSEC Examination
- Mathematics
- English A
- English B
- Principle Of Accounts
- Principle Of Business
- Social Studies
Timeline
Technician
Tech Support Ja
12.2020 - 08.2023
Receptionist
Polack Ltd
03.2019 - 12.2020
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