Experienced in customer interactions, effective communication, and problem-solving. Proven ability to utilize active listening and empathy to address customer concerns. Demonstrates a track record of maintaining a calm and professional demeanor in high-pressure situations, ensuring positive outcomes for both customers and the company.
Knox College High School – Community Service Program
Assistant Guidance Counselor | September 2018 – June 2020
Bethel United Outreach Program
Vice President & Public Relations Officer | August 2016 – February 2017