Suwella Duncan
Social Worker
Mandeville,Manchester
Summary
An approachable, reliable and highly motivated Social Worker with 2+ years' experience working in various areas of care. Committed professional with fantastic rapport-building skills and hands-on experience in assisting persons affected by neglect, abuse, mental health, crime, substance abuse and homelessness. Empathetic and patient Social Worker who is capable of dealing with a variety of challenging situations in a calm and professional manner. Quick to formulate new ideas and concepts whilst demonstrating a logical and analytical approach to solving problems in ensuring positive outcomes. Active listener cooperating seamlessly with team of multidisciplinary professionals. Adept at managing multiple caseloads, offering professional guidance and support to at-risk persons.
Overview
4
4
years of professional experience
Work History
Medical Social Worker
Mandeville Regional Hospital
Mandeville
02.2022 - Current
- Manage case load of 40+ child abuse and neglect cases carrying out authorized protective actions where necessary.
- Performe assessments regarding social and environmental issues relevant to medical diagnosis and treatment to arrange support plans.
- Liaise with multiple internal and external agencies regularly to facilitate smooth referrals.
- Provide support to 350+ patients and families experiencing social and environmental issues.
- Conduct minimum of 5 home visits weekly to carry out investigations.
Targeted Intervention Officer
Clarendon Health Department
Clarendon
10.2021 - 02.2022
- Worked closely with health, social, community and business operations to increase STI/HIV/AIDS awareness and build support and participation in prevention efforts across 3 regions.
- Collaborated with team members in coordinating 5+ behavior change communication interventions monthly to target adolescents.
- Developed and executed 10+ STI/HIV program activities monthly in aid of decreasing rapid spread of STI/HIV in region.
- Implemented strategies that improved condom accessibility in 6 high risk communities.
Social Worker
Victim Services Division
Mandeville
03.2021 - 10.2021
- Facilitated supportive, psychotherapy services and counseling to victims of crime and violence between age (6-65).
- Provided 15+ victims of crime with grief counseling services, increasing victims satisfaction by 10%.
- Provided 40+ victims and their families with on-going counseling until out of crisis stage.
- Assisted 10+ victims to access needed resources to aid underlying issues.
- Conducted court and hospital visits where necessary and write reports.
Social Work Volunteer
Victim Services Division
Mandeville
09.2020 - 10.2020
- Supplied education and grief counseling services to 10+ victims of crime and their families.
- Facilitated supportive and psychotherapy services and counseling to victims of crime and violence between age (12- 65).
- Referred 3+ teenage mothers to women center to continue their education decreasing high school dropout rate.
- Conducted follow-up sessions with all clients.
Social Work Intern
Victim Services Division
Mandeville
01.2020 - 03.2020
- Performed administrative work such as report writing, producing accurate office files, updated spreadsheets and crafted presentations to support senior social worker and boost team efficiency.
- Conducted hospital visits and provided two patients with grief and trauma counseling.
- Facilitated counseling sessions with 10 victims of crime and violence.
- Conducted court orientation with two victims of crime.
Social Work Intern
Charagape' Childcare, Kindergarten & Elementary School
Mandeville
10.2018 - 12.2018
- Performed interviews with students between age (10-12) and their families to determine what services would best address their needs.
- Completed group activities with students geared towards cognitive development.
- Carried out assessments and educated grade (1-6) students on bullying and its effects.
- Provided counseling to 5 students with social and emotional issues.
Education
Bachelor of Science - Social Work
Northern Caribbean University
Mandeville, Jamaica08.2020
Skills
- Enabling
- Liaising
- Advocating
- Assessments
- Social Services
- Crisis Intervention
- Case Management
- Partnership Working
- Referrals & Networking
- Good Planning & Organizing Skills
- Strong Verbal & Communication Skills
Registration
SWE Registration 11/2022
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Medical Social Worker
Mandeville Regional Hospital
02.2022 - Current
Targeted Intervention Officer
Clarendon Health Department
10.2021 - 02.2022
Social Worker
Victim Services Division
03.2021 - 10.2021
Social Work Volunteer
Victim Services Division
09.2020 - 10.2020
Social Work Intern
Victim Services Division
01.2020 - 03.2020
Social Work Intern
Charagape' Childcare, Kindergarten & Elementary School
10.2018 - 12.2018
Bachelor of Science - Social Work
Northern Caribbean University
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