Gleneta Davis
St Mary Jamaica
Summary
Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.
Overview
8
8
years of professional experience
Work History
Lead Food and Beverage
Six Flags Discovery Kingdom
04.2024 - Current
- Dealing with customers complaints/issues, training team members etc
- Complied with company service standards and adhered to inventory and cash control procedures.
- Stock, organized and cleaned shelves, floors, freezers and coolers
- Performed all open/closing duties base upon shift given
- Perform all open and closing duties/tasks
- Participated in weekly inventory checks to ensure accurate stock levels are maintained at all times.
- Inspected dining area prior to opening for cleanliness and organized seating arrangements accordingly.
- Assembled and served meals according to specific guest requirements.
- Performed variety of duties related to food service.
- Restocked shelves with food items as needed throughout shift.
- Maintained cleanliness and organization of the kitchen and dining areas.
- Prepared workstations with ingredients and tools to increase efficiency.
- Mopped floors and cleaned walk-in refrigerators and storage areas to maintain hygienic, sanitized work area.
- Washed, peeled and cut fruits and vegetables to prepare for cooking or serving.
- Cleaned and sanitized work areas, equipment, utensils, dishes, and silverware.
- Coordinated with suppliers to ensure timely delivery of fresh ingredients.
- Observed established sanitation practices when handling food products.
- Communicated effectively with co-workers regarding any issues or concerns related to operations.
- Assisted in preparing menu items according to recipes and instructions from supervisors.
- Filled and served various beverages for customers.
- Carried out cashiering duties such as taking payments from customers, making change.
- Greeted customers warmly upon arrival and ensured they were comfortable throughout their visit.
- Refilled condiments, napkins and server workstations.
Ride OP/unit supervisor
Six Flags Discovery Kingdom
04.2023 - 12.2023
- Ride Operator
- Ride Attendant
- Reviewed employees' work to check adherence to quality standards and proper procedures.
- Provided coaching and mentoring support to junior staff members as necessary.
- Monitored compliance with health and safety regulations, ensuring a safe work environment.
- Monitored daily operations and performance of unit personnel, providing guidance and feedback as needed.
- Provided leadership and direction to team members, ensuring all tasks were completed in a timely manner.
Food and Beverage
Six Flags Discovery Kingdom
04.2022 - 12.2022
- Serve food and beverage/expedite
- Cleaning
- Cashier
- Followed recipes and customer requests to prepare meals.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Used proper cleaning supplies and methods to disinfect counters where raw meat, poultry, fish and eggs had been prepared.
- Acquired new skills to support team and further accommodate customer needs.
- Developed knowledge of food safety, food preparation, portion control and presentation standards.
Waitress
Hotel Versalles
12.2016 - 05.2018
- Ensure proper sanitation, presentation and preparation of food
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements
- Participated in team meetings to discuss new menu items or changes in policy
- Greeted customers, answered questions and recommended specials to increase profits
- Communicated daily specials to customers.
- Served food and beverages to patrons and confirmed complete orders.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Checked back with customers throughout meal service to ensure satisfaction.
- Maintained a clean work station by restocking supplies, wiping down counters.
Sales Clerk
Hazard Skills Training Centre
12.2016 - 03.2018
- Selling of food items, Hair products etc
- Assisted customers with product, promotion and policy information.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Supported customers by phone regarding store operations, products, promotions and orders.
Education
Degree - National Council on Technical Vocational Education and Training (NCTVET) Levels 1 & 2 Certificates in Hospitality Services (Villa and Other Properties)
Hazards Skills Centre
03.2017
Diploma - CARIBBEAN EXAMINATION COUNCIL – (CXC), (CCSLC)
Claude McKay High
06.2010
Skills
- Excellent communication skills
- Good writing Skills
- Excellent interpersonal relationship
- Team management
- Problem solver
- Reliable team worker
- Neat, clean and professional appearance
- Able to work quickly and accurately under pressure
- Reliable
- Punctual
- Honest
- Hard worker
Custom
- Name:Pedro Gonzalez
- Title:Area Supervisor
- Company:Six Flags Discovery Kingdom
- Telephone Number (707) 654-6565
- Email Address:pgonzalez13@yahoo.com
- Name:Charles Sharifjoo
- Title:Food and Beverage Manager
- Company:Six Flags Discovery Kingdom
- Telephone Number (661) 645-9136
- Email Address:Charles.sharifjoo@sixflags.com
Timeline
Lead Food and Beverage
Six Flags Discovery Kingdom
04.2024 - Current
Ride OP/unit supervisor
Six Flags Discovery Kingdom
04.2023 - 12.2023
Food and Beverage
Six Flags Discovery Kingdom
04.2022 - 12.2022
Waitress
Hotel Versalles
12.2016 - 05.2018
Sales Clerk
Hazard Skills Training Centre
12.2016 - 03.2018
Degree - National Council on Technical Vocational Education and Training (NCTVET) Levels 1 & 2 Certificates in Hospitality Services (Villa and Other Properties)
Hazards Skills Centre
Diploma - CARIBBEAN EXAMINATION COUNCIL – (CXC), (CCSLC)
Claude McKay High