Steffanie HESLOP Beech
Rosedale
Summary
To work in a customer oriented organization where my skills can be utilized to increase its customer service base and enhance the quality of service offered.
Overview
4
4
years of professional experience
Work History
Clerical Assistant
National Land Agency
- Activities include filing and handling phone calls
Clerical Assistant
National Land Agency
- Activities include filing and handling phone calls
Quality Analyst
IBEX GLOBAL
01.2019
Customer service Rep
IBEX GLOBAL
- 01.2019
Customer Service
Xerox
- 01.2017
Hostess/server
Opa Greek Restaurant and Santorini Lounge
08.2015 - 07.2016
Chris Gayle’s Triple Century Sports Bar and Grill
08.2014 - 02.2015
Waitress
Hutt Shutts Sports and Entertainment Center
11.2013 - 04.2014
Customer service Representative
Restaurant of Jamaica (KFC)
11.2012 - 11.2013
Education
No Degree - Secretarial Skills
Stony Hill HEART Acadamy
Stony Hill, Kingston, Jamaica04.2011
High School Diploma -
St. Jago High School
33 Monk Street, Spanish Town, St. Catherine06.2008
Skills
- Telephone Operating
- Auditing
- Coaching
- Customer Service
- Filing
- Information Technology
- Waitress (taking and delivering order)
- Hostess
Extra Curricular Activities
- Former member of the Stony Hill HEART Academy Dance Club
- Former Athlete of the St. Jago High Track and Field team
- Member of my community Netball Team
Volunteer Experience
09/25/2012, 11/23/2012, Solid Base Group of School, Spanish Town, Jamaica, Activities include teaching, marking books and helping the children, Rev. Philip Johnson, 749-6929, Mrs. Julian Johnson, 749-6929
References
Kashaine Williams, Teacher, Majestic Garden Primary School, #876-895-4049
Clerical Assistant
- 05/02/2012, 05/31/2012, National Land Agency, Kingston, Jamaica, Activities include filing and handling phone calls
- 08/2012, 09/2012, National Land Agency, Kingston, Jamaica, Activities include filing and handling phone calls, Mrs. C Hawthorn-Nelson, 876-750-5263
Hobbies And Interests
- Singing
- Dancing
- Playing netball
- Surfing the net
Languages
English
Native language
English
Advanced
C1
Timeline
Quality Analyst
IBEX GLOBAL
01.2019
Hostess/server
Opa Greek Restaurant and Santorini Lounge
08.2015 - 07.2016
Chris Gayle’s Triple Century Sports Bar and Grill
08.2014 - 02.2015
Waitress
Hutt Shutts Sports and Entertainment Center
11.2013 - 04.2014
Customer service Representative
Restaurant of Jamaica (KFC)
11.2012 - 11.2013
Clerical Assistant
National Land Agency
Clerical Assistant
National Land Agency
Customer service Rep
IBEX GLOBAL
- 01.2019
Customer Service
Xerox
- 01.2017
No Degree - Secretarial Skills
Stony Hill HEART Acadamy
High School Diploma -
St. Jago High School
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