Stefan Blake
Brampton ,ON
Summary
Dynamic construction professional with extensive experience at Damian Robinson, skilled in concrete mixing and carpentry. Known for exceptional problem-solving abilities and a calm demeanor under pressure, I excel in fostering teamwork and enhancing operational efficiency. Committed to delivering high-quality results while maintaining a safe and organized work environment.
Overview
10
10
years of professional experience
Work History
Construction Worker
Damian Robinson
Hanover , JA
01.2023 - 02.2024
- Coordinated with other workers onsite to ensure efficient completion of tasks.
- Operated a variety of tools to excavate, move and grade earth for foundations, trenches and roads.
- Performed various carpentry tasks such as constructing walls, installing doors, windows and siding.
- Built temporary supports during construction processes such as shoring up beams or columns until they are set in place permanently.
- Cleaned job sites daily removing debris, dirt and hazardous materials safely.
- Repaired damaged structures with appropriate materials including wood and metal components.
- Utilized power tools such as saws, drills and sanders when necessary on projects.
- Mixed concrete, mortar and other materials to prepare building material.
Customer Service Representative
Collective Solution Global
Jamaica , JA
09.2022 - 12.2022
- Identified areas of improvement in customer service processes and suggested changes accordingly.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Implemented innovative methods for streamlining the customer service process.
- Maintained a high level of professionalism when dealing with difficult customers.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Developed strong relationships with customers by providing personalized assistance and support.
- Resolved customer complaints promptly and efficiently.
Warehouse Worker
Rainforest Seafoods
Montego Bay, JA
04.2014 - 08.2017
- Performed cycle counts to maintain accurate inventory records.
- Operated scanners, computers, and other equipment to track orders.
- Monitored temperature and humidity levels in warehouse.
- Received and tracked incoming inventory shipments.
- Maintained a clean work area by sweeping, mopping, dusting shelves.
- Provided assistance in loading and unloading containers from ships and trains.
- Organized warehouse space for efficient storage of products.
- Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
- Prepared and completed warehouse orders for delivery or pickup according to schedule.
- Assisted in packaging and labeling of products for shipment.
Education
Plumbing
Cambridge Technical
Montego Bay, JA07-2013
Roehampton Primary School
Jamaica 08-2004
Skills
- Concrete mixing
- Carpentry tasks
- Tool operation
- I possess a positive and calm attitude which enables me to stay calm in stressful situation I have great interpersonal skills which allows me to work well with others I am a strategic thinker which enables me to problem solve and make decisions effectively I also have great leadership skills and a great willingness to learn
- Excellent written and communication skills
- Proficiency in Microsoft Word and the Internet
Timeline
Construction Worker
Damian Robinson
01.2023 - 02.2024
Customer Service Representative
Collective Solution Global
09.2022 - 12.2022
Warehouse Worker
Rainforest Seafoods
04.2014 - 08.2017
Plumbing
Cambridge Technical
Roehampton Primary School