Summary
Overview
Work History
Education
Skills
Certification
Timeline
GeneralManager

Stacey-ann Brown

House Keeper
Ocho Rios Jamaica West Indies,14

Summary

Reliable employee seeking Job Title position. Offering excellent communication and good judgment.

Dedicated Industry professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Enthusiastic Job Title eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of Task and training in Skill. Motivated to learn, grow and excel in Industry.

Experienced Job Title with over Number years of experience in Industry. Excellent reputation for resolving problems and improving customer satisfaction.

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

9
9
years of professional experience
4
4
years of post-secondary education
2
2
Certifications

Work History

Housskeeper

Riu Hotels & Resorts
Ocho Rios, Jamaica
05.2015 - 09.2020
  • Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Carried out day-to-day duties accurately and efficiently.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record.
  • Learned new skills and applied to daily tasks to improve efficiency and productivity.
  • Used coordination and planning skills to achieve results according to schedule.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Exceeded goals through effective task prioritization and great work ethic.
  • Prepared variety of different written communications, reports and documents.
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Identified issues, analyzed information and provided solutions to problems.
  • Increased customer satisfaction by resolving issues.
  • Delivered services to customer locations within specific timeframes.
  • Developed and maintained courteous and effective working relationships.
  • Developed team communications and information for meetings.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.

House Cleaner Assistant

Rooms On The Beach
Ocho Rios, St Ann
01.2007 - 07.2010
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Restocked linen and cycled towels and sheets in full-service hotel-based spa.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows and dusting.
  • Slid beds, sofas and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds and restocking bathroom items.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Dusted picture frames and wall hangings with cloth.
  • Completed laundry services with special attention to care instructions for hand-washing and dry cleaning.
  • Responded to requests from patrons for linens and toiletries.
  • Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable.
  • Restocked room supplies such as facial tissues for personal touch with every job.
  • Verified cleanliness and organization of storage areas and carts.
  • Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
  • Cleaned elevators, glass and planters in public areas.
  • Operated electronic backpack vacuums and floor sweepers.
  • Adhered to professional house cleaning checklist.

Education

Certificate - Cosmetology

Ocho.rios High School
Ocho Rios
09.1988 - 06.1992

Skills

    Written Communication

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Certification

House keeping

Timeline

Housskeeper

Riu Hotels & Resorts
05.2015 - 09.2020

House keeping

06-2013

House Cleaner Assistant

Rooms On The Beach
01.2007 - 07.2010

Certificate - Cosmetology

Ocho.rios High School
09.1988 - 06.1992
Stacey-ann BrownHouse Keeper