Simone Burton (Out Country)
Spanish Town
Summary
Effectively collaborate with all levels of staff and establish quality relationships in order to acquire the necessary knowledge, competence, and experience in my chosen field in order to ascend to the apex of my profession, which will provide me with the opportunity to make an invaluable contribution to society. Dependable food servers are successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
7
7
years of professional experience
Work History
Server
Whisper Hotel
08.2020 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Answered customers' questions, recommended items, and recorded order information.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients, and cooking methods.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Food Server
Burger King Restaurant Association
08.2017 - 07.2020
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Enhanced customer satisfaction by providing efficient and friendly food service.
- Communicated with kitchen staff clearly and accurately to deliver meals within the desired timeframes.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients, and cooking methods.
Restaurant Waiter
Irene Restaurant Limited
04.2017 - 08.2017
- Maintain clean and organized dining areas for an optimal guest experience.
- Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
- Quickly reset and clean up tables after customers leave to enable speedy turnaround and guest flow.
Education
Spanish Town High School
High School Diploma -
Spanish Town High School
Spanish Town Jamaica08.2016
Skills
- Strong Oral and Written Communication Skills
- Computer Competence (Microsoft Word, Microsoft Excel , Microsoft Access)
- Collaborative Skills
- Leadership Skills
- Strong Work Ethic
- Exceptional customer service
- Guest Engagement
- Safe Food Handling
- Food safety understanding
- Sales expertise
- Dining area maintenance
- Beverage Preparation
- Table Setting
- Foreign language proficiency
- Workflow Coordination
Community Service
- Mona Preparatory, Help tutor students in areas where they are weak, Assisted students with assignments and projects.
- St. Patrick's Primary School, Help tutor students in areas where they are weak and Assisted students with assignments and projects.
- Hope Zoo, Worked alongside the employees and assisted with the feeding of animals and the maintenance of their habitats
- Bethlem Children's Home, Volunteer to assist with the feeding of children as well as maintenance of the property
Hobbies and Interests
- Writing poetry and songs
- Reading Book
- Search the internet
Additional Information
OUT COUNTRY
Languages
English
Native language
English
Advanced
C1
Timeline
Server
Whisper Hotel
08.2020 - Current
Food Server
Burger King Restaurant Association
08.2017 - 07.2020
Restaurant Waiter
Irene Restaurant Limited
04.2017 - 08.2017
Spanish Town High School
High School Diploma -
Spanish Town High School