SIHAM HASSUNEH
Office Manager
Jerusalem
Summary
PROFILE
Experienced administrative professional with a proven track record
of excellence in supporting operations. Skilled in thriving within
high-pressure environments, It bring a meticulous attention to detail
and a passion for contributing to organizational success. Seeking a
challenging administrative assistant role where It can leverage skills to make a significant impact and support a dynamic team.
Overview
4
4
years of professional experience
Work History
Office Manager
Khalik Bljaw
03.2023 - 05.2024
Tourism Office
- Organizing B2B meetings and schedules.
- Managing emails and phone calls.
- Planning and organizing travel tours.
- Handling customer inquiries and providing excellent customer service.
- Preparing invoices and financial reports.
- Following up on bookings and ensuring availability.
- Coordinating and organizing tourism events.
- Managing team and distributing tasks.
- Developing marketing strategies and expanding customer base.
Office Administrative
Sea Dag
05.2020 - 02.2023
Office Administrative
- Managed office tasks, schedules, and data entry responsibilities
efficiently. - Prepared insightful reports for performance analysis and strategic
decision-making. - Proactively resolved workplace issues, fostering positive and
collaborative environment. - Provided exceptional customer service, addressing inquiries
promptly and ensuring high satisfaction levels. - Increased sales by 10%
- Maintained office supplies inventory by checking stock and ordering new supplies
Education
Master of Arts - Organizational Consultation
Ono Academic College
Jerusalem 04.2001 -
Bachelor of Arts - Business Administration
Palestine Alahliya University
Beit Lehem 04.2001 -
Skills
Multitasking
Languages
Arabic
Native language
English
Upper intermediate
B2
Hebrew
Intermediate
B1
Courses
Digital Marketing & Meta Business, MATI
Jerusalem Business Development Center
Apr 2024 — May 2024
Marketing Strategy and AI Tools, Beyond
Marketing Agency
Jan 2024 — Jan 2024
Effective Debate, Debating Matters
Jan 2015 — Jan 2016
Additional Information
Administrative Assistant, Ministry of
Economy
Bethlehem
Aug 2021 — Apr 2022
• Organized and managed multiple calendars, prioritizing and
responding to emails and scheduling meetings.
• Maintained a professional and friendly demeanor when
interacting with customers and colleagues
• Entered data and generated reports from various databases,
ensuring accuracy and completeness
Timeline
Office Manager
Khalik Bljaw
03.2023 - 05.2024
Office Administrative
Sea Dag
05.2020 - 02.2023
Master of Arts - Organizational Consultation
Ono Academic College
04.2001 -
Bachelor of Arts - Business Administration
Palestine Alahliya University
04.2001 -
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