SIHAM HASSUNEH
Office Manager
Jerusalem
Summary
PROFILE
Experienced administrative professional with a proven track record
of excellence in supporting operations. Skilled in thriving within
high-pressure environments, It bring a meticulous attention to detail
and a passion for contributing to organizational success. Seeking a
challenging administrative assistant role where It can leverage skills to make a significant impact and support a dynamic team.
Overview
4
4
years of professional experience
Work History
Office Manager
Khalik Bljaw
03.2023 - 05.2024
Tourism Office
- Organizing B2B meetings and schedules.
- Managing emails and phone calls.
- Planning and organizing travel tours.
- Handling customer inquiries and providing excellent customer service.
- Preparing invoices and financial reports.
- Following up on bookings and ensuring availability.
- Coordinating and organizing tourism events.
- Managing team and distributing tasks.
- Developing marketing strategies and expanding customer base.
Office Administrative
Sea Dag
05.2020 - 02.2023
Office Administrative
- Managed office tasks, schedules, and data entry responsibilities
efficiently. - Prepared insightful reports for performance analysis and strategic
decision-making. - Proactively resolved workplace issues, fostering positive and
collaborative environment. - Provided exceptional customer service, addressing inquiries
promptly and ensuring high satisfaction levels. - Increased sales by 10%
- Maintained office supplies inventory by checking stock and ordering new supplies
Education
Master of Arts - Organizational Consultation
Ono Academic College
Jerusalem 04.2001 -
Bachelor of Arts - Business Administration
Palestine Alahliya University
Beit Lehem 04.2001 -
Skills
Multitasking
Time Management
Communication
Working Under Pressure
Microsoft Office
Eager To Learn
Digital Marketing
Customer Relations
Sales
Presentation
AI tool Proficiency
Staff hiring
Languages
Arabic
Native language
English
Upper intermediate
B2
Hebrew
Intermediate
B1
Courses
Digital Marketing & Meta Business, MATI
Jerusalem Business Development Center
Apr 2024 — May 2024
Marketing Strategy and AI Tools, Beyond
Marketing Agency
Jan 2024 — Jan 2024
Effective Debate, Debating Matters
Jan 2015 — Jan 2016
Additional Information
Administrative Assistant, Ministry of
Economy
Bethlehem
Aug 2021 — Apr 2022
• Organized and managed multiple calendars, prioritizing and
responding to emails and scheduling meetings.
• Maintained a professional and friendly demeanor when
interacting with customers and colleagues
• Entered data and generated reports from various databases,
ensuring accuracy and completeness
Timeline
Office Manager
Khalik Bljaw
03.2023 - 05.2024
Office Administrative
Sea Dag
05.2020 - 02.2023
Master of Arts - Organizational Consultation
Ono Academic College
04.2001 -
Bachelor of Arts - Business Administration
Palestine Alahliya University
04.2001 -